Ishan Saini

Experience

• 

  Newgen Software

  Jun 2016 - now

  ▪ Defining and managing the roadmap for implementing a communication management platform for a global specialty insurer serving professional risks, liability, and media lines of business.▪ Collaborating with business stakeholders, underwriters, and claims managers to gather and prioritize requirements, ensuring regulatory compliance and market competitiveness.▪ Leading an agile development team of 15, conducting sprint planning, backlog refinement, sprint retrospectives, and product demonstrations.▪ Translating business and technical requirements into actionable user stories using Azure DevOps.▪ Working with the Quality Assurance team to define acceptance criteria and ensure product quality.▪ Acting as the key subject matter expert and suggesting product best practices to maximize returns.▪ Gathering and incorporating feedback to continuously improve the product and enhance user experience for underwriters, brokers, and end customers.▪ Delivering training to the end users (underwriters, claims managers) on new features and updates.▪ Preparing release documentation highlighting new features, improvements, and issues or limitations to convey the value delivered in the latest release to stakeholders▪ Identifying project risks and working with cross-functional teams to mitigate them Show less ▪ Participated in discovery workshops to understand business requirements, suggest best practices, and design solutions.▪ Collaborated with the sales team to identify client needs and recommend appropriate solutions.▪ Acted as the key technical advisor during the sales process, helping clients understand the product's capabilities and its alignment with their business objectives.▪ Designed and delivered compelling product demonstrations, prototypes, and proof-of-concepts tailored to client requirements.▪ Supported the preparation and submission of detailed RFPs, RFIs, and technical proposals, ensuring alignment with client requirements.▪ Prepared SOW and estimated resource allocation and budgets.▪ Collaborated with the product management and engineering teams to communicate client feedback and market trends to contribute to the development of new features.▪ Mentored new joiners on the company's line of products and solutions Show less ▪ Drafted proposals to support Product Specialists in the submission of RFPs/RFIs aligning with client requirements.▪ Delivered business presentations highlighting product capabilities, business benefits, and fitment to client needs.▪ Developed a pipeline of new leads, consistently achieving more than 120% of quarterly targets.▪ Identified new market segments and opportunities leading to a 35% growth in annual revenue.▪ Attended industry conferences and events to represent the company and build relationships with potential clients and partners.▪ Collaborated with cross-functional teams to design and manage targeted campaigns across the Americas.▪ Conducted market research to identify industry trends, competitive landscape, and analyst reports. Show less

  • Product Owner

    Jan 2023 - now

  • Product Specialist

    Jul 2018 - Jan 2023

  • Business Development Executive

    Jun 2016 - Jun 2018