Addy Rastall

Experience

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  Colorado State University

  May 2014 - May 2017

  Program Coordinator

  ▪Selected to create a seminar for undeclared first-year students, launched and implemented successful projects within deadlines. Each semester, 150+ students passed the new course and 90% declared a major by end of first year▪Conducted needs assessments, engaged diverse stakeholders, co-created course syllabus, coordinated logistics (including recruiting instructors and grading students), and evaluated/refined seminars▪Managed student-leadership training series for multiple student leadership positions within the department throughout the course of each semester Show less

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  Mountains and Plains for Lifelong Learning and Service

  May 2017 - Feb 2019

  Lead Program Guide

  ▪Spearheaded compliance with governing body in offering education initiatives to field participants by applying adult learning theories to content and delivery for ~200 participants in over 10 individual programs▪Managed oversight of field-based education programs, provided technical direction to co-leads, and acted as a customer service liaison

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  Noom Inc.

  Feb 2019 - Oct 2022

  ▪Assisted in the organization of employee onboarding programs by facilitating synchronous trainings, mentoring new onboards, developing competency evaluations, and monitoring effectiveness of training▪Leveraged quantitative and qualitative data to inform employee development each quarter and drive business metrics such as top percentile for user engagement ▪Instructed Board-approved coach certification program that built and scaled the framework for 95% students to continue to pass board exams▪Achieved 100% participation in designing and executing training for coaches to integrate new coaching protocols into practices▪Advanced interview process by facilitating mock-coaching transcripts to assess potential candidates applying coaching best practices. Recommended candidates who passed assessments Show less

  • Manager

    Aug 2020 - Oct 2022

  • Health And Wellness Coach

    Feb 2019 - Aug 2020
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  General Assembly

  Oct 2022 - Jan 2023

  Data Analytics Student
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  Headspace Health

  Jan 2023 - May 2023

  Behavioral Health Coach

  ▪As a Nationally Board Certified Health and Wellness Coach (NBC-HWC) supported members in achieving optimal behavioral and mental health through weekly, 1:1 sessions spanning 6-18 weeks through coaching modalities such as motivational interviewing, goal setting, and personalized exercises.▪Collaborated with operations managers to enhance coaching systems leading to an increase in coaching efficiency and notable improvements to monthly customer satisfaction scores.

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  Bamboo Health

  May 2023 - now

  ▪Own, oversee, and create the quarterly roadmap for our product line within the Reporting pillar of the Controlled Substance product line.▪Collaborate across functional teams to identify strategic priorities against company OKR's and customer requests. This involves working closely with Product Strategy and State Account Directors to weigh the impact of existing accounts against technical debt against organizational direction. ▪Partner with engineers to run User Acceptance Testing and Quality Assurance Testing on new developments in prep environments before deployment. Also responsible for managing communications with customers prior to releases and documenting changes as they rollout. ▪Manage the que of Product Change Orders from customers and collaborate with engineering, Account Directors, and Strategy to provide customers with a level or effort and an estimated timeline for new product requests. ▪Oversee the ongoing enhancements to existing data models designed to allow customers to self-author their own visualizations in Tableau. This requires an intimate understanding of the data models, expert knowledge of Tableau various functionalities, and the ability to coach customers through how to create their own reports and the limitations of the data. Show less ▪Spearheaded the redesign and re-iteration of multiple products within the Controlled Substance reporting space. This involved mapping user stories, interviewing users to gain insights into their workflows and day-to-day needs, creating Epics and Stories in Jira to track development work, and partnering closely with engineering to ensure these stories were completed in a timely manner that met User Acceptance Criteria. ▪Leveraged SQL to respond to customer inquiries about data provided by our reports including responding to JIRA tickets, queries data to recreated customer questions, analyzing the data to provide clarity and translating those findings into actionable insights for customers. ▪Produced comprehensive documentation such as data dictionaries and users guides to provide additional insights into our data models and how to interact with our reports. These dictionaries and guides were utilized by both internal and external stakeholders to enhance their comprehension of the data. ▪Leveraged advanced data analysis tools like Tableau to extract actionable insights from complex healthcare datasets.▪Implemented KPIs related to customer change orders, resulting in a decrease in average response time for new product development, enhancing overall customer satisfaction and access to insights. Show less

  • Product Owner

    Apr 2024 - now

  • Product Analyst

    May 2023 - Apr 2024