Jeremy Baker

Jeremy Baker

Followers of Jeremy Baker525 followers
location of Jeremy BakerRhinelander, Wisconsin, United States

Connect with Jeremy Baker to Send Message

Connect

Connect with Jeremy Baker to Send Message

Connect
  • Timeline

  • About me

    Senior Service Manager at Wisconsin Public Service & We Energies

  • Education

    • UW-Platteville

      1996 - 2000
      Bachelors of Science Business Administration

      Activities and Societies: Sigma Phi Epsilon Fraternity, Student Senate, President's Council, The Outdoors Club Emphases: Sales & Marketing and Computer Science

    • Nicolet Area Technical College

      1996 - 1998
      General Credits General Credits
    • Rhinelander High School

      1992 - 1996
      High School Diploma High School Diploma 9-12

      Activities and Societies: Downhill Apline Ski Team, Soccer Team

  • Experience

    • Nuclear Management Company, LLC

      May 2001 - Oct 2006

      Meet with customer to develop interface requirements, design specifications, development of functional, technical, hardware, software and configuration specifications for Document Management, Records Management and Engineering Change organizational units.Translate business requirements to technical requirements.Develop documentation for interfaces, applications, reports and business processes.Create business process flows, data models and estimates to complete the work.Create and execute user acceptance test plans to customer specifications.Demonstrate the systems functionality to the business throughout project phases (starting at development).Ensures that IT delivers a solution that meets the business needs.Supported EMPAC, Curator, SharePoint and Indus PassPort. Show less Provide Tier 1 & 2 support for WAN, LAN, desktops and software via the telephone, NetMeeting for nuclear fleet and corporate office.PC hardware (Desktops, laptops, PDAs, printers, servers, copiers, facsimiles and scanners) testing, configuration, installation, troubleshooting and support services for network environments (Windows NT & 2000)Maintain documentation on PC procedures.Liaison between help desks, customers and external help desk service during on and off hour supportPerformed software testing, packaging, troubleshooting and documentation for fleet Windows 2000 roll out.Provide software development, testing, troubleshooting and documentation for the fleet IT Call Logging System (HEAT).Maintain and administer core systems and tools, including event tracking, server logs, IT work request, time/project tracking, inventory tracking, and software managementProvided leadership roles as Fleet Change Coordinator Leader and Fleet Help Desk Committee LeaderProvided Web Development Administrator support to business units.Develop IT Performance Reports by gathering and calculating data for server, WAN equipment and help desk metrics Show less

      • Senior Systems Analyst

        Aug 2003 - Oct 2006
      • Systems Analyst – Network Services

        May 2001 - Aug 2003
    • Dominion

      Oct 2006 - May 2013
      Senior Business Systems Anaylst

      Fleet BSA Lead for Work Management and Organizational Effectiveness. Major applications are Maximo, P3e, Work Observation, Pre-Job Briefing and CRS.KR32 - Unit 1 Refueling OutageMar 26, 2012 to May 4, 2012Nuclear Site Services Field Coordinator (JOG MOV Replacement Project)KR31 - Unit 1 Refueling OutageFeb 2011 to Apr 2011Nuclear Site Services Field Coordinator (Containment Fan Coil Unit Replacement Project).

    • Representative Financial Services

      Jan 2007 - now
      Vice President, Board of Directors

      Representative Financial Services is a non-profit organization that administers the funds of adults and children with developmental disabilities and mental illness who are involved in Self-Directed Support programs..

    • Xcel Energy

      Jan 2013 - Oct 2017

      - Manages all key project responsibility areas for the project's success providing insights and information to resolve project management issues.- Identifies the project's suppliers and key stakeholders and provides appropriate correspondence, reports and presentations to keep key stakeholders informed. Verifies project goals, benefits and success criteria with Project Sponsor. Identifies resources required, available and appropriate to achieve project goals.- Obtains the necessary reviews and approvals through the Nuclear Project Authorization (NPA) process.- Facilitates and arranges team project meetings.- Develops a comprehensive Project Plan. Defines project scope and controls scope changes. Develops detailed project schedules to include resource hours. Ensures project deliverables are achieved.- Develops a financial and resource plan for the project to forecast planned, expected costs and maintains an up-to-date planned vs. actual budget.- Ensures self-assessments are conducted at appropriate stages during the project's implementation.- Maintains Project Status Reports and other required records. Conducts project closeout financial phase. Projects: Control Room Recorders Replacement, Security Computer Replacement, Plant Process Computer (ERCS) Replacement, DC Panel Refurbishment, Fukushima Response, Instrument Air Replacement, and Large Motors (52) Rewinds & Replacements. Show less

      • Nuclear Project Management Supervisor

        Dec 2016 - Oct 2017
      • Major Projects - Project Manager (Nuclear)

        Jan 2013 - Nov 2016
    • We Energies

      Oct 2017 - Aug 2023
      Senior Customer Service Supervisor
    • WI Theta Sigma Phi Epsilon Alumni & Volunteer Corporation

      Mar 2018 - Mar 2023
      President

      The purpose of the AVC in the articles of incorporation, is to act as an independent, non-profit corporation established to serve and benefit the alumni, volunteers and undergraduates of the Sigma Phi Epsilon Fraternity chapter at the University of Wisconsin-Platteville.

    • Sigma Phi Epsilon (Official)

      Mar 2023 - now
      District Governor (District #26)

      Serve as an official representatives of Sigma Phi Epsilon appointed by the Fraternity’s National Board of Directors. DGs are the primary liaison between the national Fraternity and local alumni-volunteers.Responsible for volunteer recruitment and training, as well as ongoing support for the Alumni and Volunteer Corporations in their district. They are solely responsible for appointing and, when necessary, replacing Chapter Counselors and Balanced Man Stewards for each chapter in their district. Additionally, district governors serve as voting members of the Grand Chapter of Sigma Phi Epsilon. Show less

    • Wisconsin Public Service & We Energies

      Sept 2023 - now
      Senior Service Manager

      We Energies, Wisconsin Public Service (WPS), Upper Michigan Electric Resource Corporation (UMERC)

  • Licenses & Certifications

    • Master Blue Belt

      Six Sigma
    • SafeStart Now

      SafeStart, A division of Electrolab
      Mar 2023
    • Certified SafeStart Trainer

      SafeStart, A division of Electrolab
      Mar 2019
    • INPO First-Line Leadership Essential Certification

      Institute of Nuclear Power Operations (INPO)
      Apr 2017