Carole Sebag

Carole Sebag

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location of Carole SebagGreater Toulouse Metropolitan Area

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  • Timeline

  • About me

    Service Manager

  • Education

    • Inp toulouse

      1998 - 1999
      Dea Gestion de projet
    • Université des Sciences sociales (Toulouse I)

      1997 - 1998
      Dess Ingenierie et systeme d information
  • Experience

    • Devoteam

      Oct 2015 - Nov 2023

      Customer: Airbus DSFContext: Fight against cybercrimeAim: Drive and follow up the security compliance and risk reduction on Identity and Access ManagementResponsability:● Guarantor of contractual commitments: Cover 7 AM / 7 PM slot , On call management, OLA management, communication … ● Incident management (ensure the incidents are picked up and managed to closure within the OLA defined, RETEX)● Crisis management (root cause, impact, duration,action to restore the service, improvement).● Change management (deployment plan, test, rollback, Maintenance Mode, CAB)● Problem management● Risk management (probability, impact )● KPI (number of incident, lead time to take the incident into account, MTTR: Mean Time To Repair, nb incident per typology)● Reporting management (able to deal with all levels from operational staff to senior management). Show less Customer: Airbus- DSFContext: Give an overview to the application owner on their accounts to fight against cybercrime.Aim : Provide to the application owners a synthetic and complete view on accounts and access rights to their applications.Responsibility.● Project managementQuality gate & Milestones management● Switch from project mode to product mode Switch the management from GPP to AgileIncrease the agility skills of the team in charge of the product● Animation of agile ceremonies (5) Show less

      • Service manager on bastion application

        Sept 2020 - Nov 2023
      • ISPL & Scrum sur le projet Privileged access management

        Oct 2015 - Sept 2020
    • Capgemini

      Nov 2023 - now
      Chef de projet
  • Licenses & Certifications

    • Certification safe 5.0

      Scaled Agile, Inc.
      Dec 2020
    • Certified SAFe® 5 Scrum Master

      Scaled Agile, Inc.
      Feb 2021
      View certificate certificate