Nagendra Mishra

About me

ServiceNow Experience: -IT professional with total 9 year of experience in IT Industry with experience in ITSM, ITOM, ITBM, HR, CSM, GRC, Orchestration, Discovery, Event Management, Orchestration, Cloud Management, CMDB, Asset Management, Security Operations, Security Incident Response, Vulnerability Management (Qualys, Symantec, SIEM and iDefence Integration), Service Portal, ITIL Management and strong understanding of ITIL V3 concepts. -Highly skilled in managing the sales cycle from discovery sessions to the onboarding of the new customers for ServiceNow platform across different product SKUs like IT Service Management, IT Operations Management, Project Portfolio Management, SecOps, HR Service Delivery etc. Worked on RFPs and pre sales to bid for new projects. ● Experience on MID server Configuration, LDAP & SSO Integration. ● Experience on Domain Separation. ● Experience in Performance Analytics and in PowerBI reporting tool. ● Experience in Cloud based Discovery (AWS and AZURE) and in Cloud Provisioning and Governance with (AWS and AZURE). ● Experience in Plugin, Email, External Web Services (both SOAP based, and REST based), integration with various 3rd Party Monitoring, Security & Vulnerability tools with ServiceNow. ● Extensive experience in implementation of Business Rules, Data Dictionary, UI Actions, UI Policies, Client Scripts, Validations Scripts, Event Rules, Alert Rules, Correlation Rules and Event Field mapping Rules in ServiceNow. Web Development Experience:- We Are Working in Some Technologies Like HTML, CSS , JAVA SCRIPT , AJAX, ADROID APPLICATION, IOS DEVELOPMENT, NODEJS,WORDPRESS, LARAVEL ,MYSQL ,GRAPHICS DESIGENER , VIDEO EDITOR , BULK SMS , VOICE CALL , WHATSAPP MARKETING , FACEBOOK , TWITTER , DIGITAL MARKETING , SOCIAL MEDIA MARKETING ETC . Mobile app and web development ★ Native Android (Java) and iPhone App(swift) ★ Hybrid mobile app(Ionic Framework) WHY YOU CHOOSE US - Expert in creating full SEO friendly website. - Expert in creating SAAS, CRM, MIS, ERP and Software - Free technical support after completing the project - Unlimited revisions till you are delighted with our work. - Proper Testing to ensure the quality of work delivered. - 10+ Years of Experience and Superb Skills. Area of Expertise -E-commerce Expert -Digital & Social Media Marketing Our Skills : - Web Designer - HTML, Bootstrap - MySQL, Oracle - PHP, Cake PHP, Smarty, Laravel, Magento, CodeIgniter, WordPress - JavaScript, jQuery, JSON, XML,REST API, Web Service - Graphics Design - Video Editor - Facebook Management