Pongsapak Kongsupapsiri

Experience

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  Salaya Pavilion Hotel and Training Center

  Jan 2019 - Mar 2019

  President of Internship Batch

  - Elected President to lead a cross-functional team of 30 interns from 4 departments, driving collaboration and performance excellence.- Recognized as the top performer in 2 departments during a 3-month internship by consistently exceeding expectations of the evaluator.- Demonstrated strategic leadership and critical thinking by overcoming on-the-job challenges, enhancing team effectiveness and delivering exceptional service to a diverse clientele.

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  Freelance

  Jan 2020 - now

  Translator (Thai - English)

  - Delivered 50+ professional translation projects for leading FMCG and Tech companies over 5 years, achieving high customer satisfaction.- Expertly translated and transcribed audios, videos, verbatims, POS materials, and reports for marketing and sales optimization with exceptional language accuracy.

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  The Athenee Hotel, a Luxury Collection Hotel, Bangkok

  Jul 2020 - Oct 2020

  Human Resources Intern

  - Led the recruitment process for 20+ intern candidates per month, handling phone screenings, scheduling, and co-hosting interviews to identify ideal candidates.- Solely managed the onboarding process for 10+ new interns each month, ensuring a seamless experience and positive first impressions.- Single-handedly translated the internship employment contract from Thai to English, enabling the organization to expand its talent pool with international interns.- Strategically organized 200+ employee profiles in the database, significantly enhancing data retrieval efficiency. Show less

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  Mujchaa and VSeaFruit

  Nov 2020 - Sept 2021

  Business Development Representative

  - Secured an average of 5 B2B partnerships per month, enhancing brand visibility and expanding market reach.- Strategized and implemented sales strategies that delivered mutual benefits, resulting in a 54% increase in revenue within 1 month.- Conducted market surveys, both offline and online, to identify and capitalize on sales and partnership opportunities, driving increased brand visibility and boosting sales volume.

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  HATs Consulting & Research

  Jun 2021 - Sept 2021

  Market Research Analyst

  - Co-hosted focus group interviews to identify and address gaps in product development and marketing communications for leading FMCG brands like Unilever and Dole.- Analyzed and delivered actionable insights in market research reports for pre-launch and post-launch phases, driving successful marketing and product strategies.- Led the completion of 10+ market research projects within 1 quarter, resulting in positive, tangible outcomes post-implementation.

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  Abacus Trading Co., Ltd.

  Oct 2021 - Apr 2022

  People Management Expert

  - Led talent acquisition efforts for non-tech positions, conducting phone screenings and co-hosting in-depth interviews, resulting in a 90%+ success rate in hires passing the probationary period.- Initiated and developed human resource learning and development initiatives from ideation and concept development to enhance employee growth within the organization.- Successfully led several company projects and events as a project manager, including organizing an annual company outing from location research to cost analysis, achieving over 85% employee participation.- Served as the primary point of contact for employee conflict resolution, successfully resolving more than 80% of cases. Show less

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  Cryptomind

  May 2023 - Dec 2023

  Human Resources Associate

  - Efficiently organized asset data for 5 business units and designed an inventory tracking system within 1 week using advanced Excel techniques, ensuring accurate data and timely supply restocking.- Independently created a detailed office manual and a candidate profile database, based on data-driven research, to streamline operations for employees, external parties, and talent acquisition.- Optimized the HRIS system and led the successful migration of data for 200+ employees to a new system within the 3-month deadline, significantly improving internal efficiency and data retrieval. Show less