Carla M. M. Chaves-Gonzaga

Experience

• 

  ETelecare Global Solutions

  Apr 2004 - Apr 2006

  Customer Services Associate

  Customer service, handled escalations

• 

  Metropolitan Cebu Water District

  Mar 2006 - Nov 2017

  Oversees payroll & benefits administration, enforcement of company rules & regulations, contracts/ appointments processing, personnel movements or job rotation, takes charge of administrative cases and feedback monitoring system, reviews/crafts, and implements the new strategic performance evaluation & incentive systems. Personnel Management, handles administrative cases and development of HR policies Handled Recruitment & Selection and Training

  • OIC-Division Manager, Personnel Welfare

    Jan 2013 - Nov 2017

  • Industrial Relations Management Officer A

    Apr 2012 - Jan 2013

  • Industrial Relations Development Officer A

    Mar 2006 - Mar 2012
• 

  Office of the Ombudsman - Philippines

  Jan 2017 - now

  Graft Investigation & Prosecution Officer