Rexenor Chin

Experience

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  Valibel Technologies Pte Ltd

  Apr 1995 - Sept 1996

  Control and coordinate between the Production and Servicing Departments, a team of 13 engineers and technician.Quality control within the Production department, to ensure all Game Machines imported from our oversea vendors were converted in accordance to the company's standard specifications and in perfect working conditions before they are deployed to the respective associating entertainment outlets wholly owned by the company.To ensure all machine repairs are handled efficiently in the Servicing Departments.Planning and distribution of Game PCBs to main recreational and country clubs located in Singapore. E.g. the American Club, the British Club, Pinetree Country Club and Singapore Recreation Club. Also, purchasing and stock taking of spare parts for various types of game machines. Show less

  • Technical Manager

    Apr 1996 - Sept 1996

  • Engineering Assistant

    Apr 1995 - Apr 1996
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  Diversitec Distributors Pte Ltd

  May 1997 - Dec 1999

  Technical Service Executive

  1997 May – 1999 MayCompany: Diversitec Distributors Pte LtdPosition: Technical Service ExecutiveResponsibilities:Provides consulting services to upgrade or implement network solutions for statutory boards and corporate clients on both Macintosh and Windows Platforms.Daily scheduling of jobs to other personnel in the Technical service department.Provides on-site and helpdesk services for both contract and non-contract customers mainly on the Macintosh platform.Provides trouble-shooting services for all Macintosh users.Maintaining the internal Web and E-mail Server.Assisting the Sales Department in presales Demos of new hardware and software.Training and supervising of new Technical Service Executives.Major Projects undertaken:Advance Information Technology Project (AITP) from MOE which involves in setting up computer laboratories for 18 Primary Schools, each laboratory consisting of 46 workstations (Performa6400/200) and 1 server (PM8550/200) running under At Ease in a 10/100 B/T network environment.Upgrading Unicardio Clinic workstations from its original 8 PM6100/66 to 4 Performas 6400/200 and 4 PM7300/200 which involves incorporating the new computers into their existing network running mainly software like Meeting Maker and FileMaker Pro. Show less

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  Horizon Educom Pte Ltd

  Mar 2000 - Jun 2001

  IT Manager

  Scope:Provides before and after sales support for JESI Thinkers Tot.Provides in-house support for internal workstation running on both Macintosh and PCs.Managing internal LANs connected to the Internet via 2 ADSL lines.Provide advice/development consultancy for projects in the technical aspects before and after sales.Managing internal LAN connected to Horizon.com via 64k lease line.Projects:Provides training for our partner (PowerKids) in Taiwan on the set-up for Kinderbot server and the technology involves in the CDRom streaming.Video On Demand (VDO) for National Library Board (NLB) which involves in video streaming of video content from our server via the Broadband network. My roles in this project requires me to provide a solution to the streaming technology, setting up and maintaining a Database which fully describe the contents of the video and also providing a gateway search engine for NLB to access the Database with ease.JESI Thinkers Tots Connect for Pre-Schools which involves in streaming of CDRom contents from a server (Kinderbot) hosted in the LAN. My roles in this project require me to provide consultancy for the set-up of laboratory in the pre-schools and the production of the Kinderbot server which runs on Linux Operating System. Show less

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  Rexov IT

  Jun 2001 - Feb 2006

  Sole Proprietor

  Providing general IT/Communication consultation for small office and home setup.Providing Network setup for small office and home setup.General IT support for offices and home user.Major Projects undertaken:Undertaken project to assist upgrading 500 units of Machintosh in SPH from Diversitec Distributors Pte Ltd.

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  ECS Computers (Asia) Pte Ltd

  Mar 2006 - Dec 2008

  Network planning, implementation and management.Migration of live workstation from old to new LAN segment.Firewall administration for LAN and WAN connection.NAT administration to route incoming traffic for services running in multi-server environment.NAT administration for outgoing traffic to access via 2 ISP to ease network traffic.Enable remote access from warehouse via VPN and remote desktop services.Server planning, implementation and management.Plan and deploy Microsoft Active Directory server.Email outgoing SMTP server planning, deployment and maintenance. Email incoming server planning, deployment and maintenance.In-house application server planning, deployment and maintenance.Desktop support for Microsoft Windows OS, Email client and In-house applications.Major Projects undertaken:Planning and coding a web-based program for service center to track all service request, status and reporting with Active Server Page and MYSQL database.Planning and coding a web-based program for HP MPR parts sales enquiries and quotation with Active Server Page and MYSQL database.Planning and restructuring of office network infrastructure with new Sonic Firewall (Firewall one) and Nortel Firewall (Firewall 2).Planning and implementing mail sending and receiving servers namely Microsoft SMTP and Symantec Brightmail.Setup remote access linkage for multiple remote warehouse and main office via analog leased, wireless and Singtel Megapop to provide remote ERP (SAP) access and printing.Planning and setup of payroll software (ReadyPay) on server running Win2k for user to access electronic pay-slip. Show less

  • MIS Executive

    Sept 2007 - Dec 2008

  • MIS Executive

    Mar 2006 - Sept 2007
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  Tong Lick Blasting & Trading

  Dec 2009 - May 2012

  Operation Manager

  Human resource management and planning.Invoicing customer based on worker’s time sheet.Work flow process planning and control.Develop application using ASP.NET and MySQL to minimized manual work flow.Web hosting outsourcing and management.Maintaining self-developed web-based billing and accounting software.

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  Sapura Synergy Singapore Pte Ltd

  Jun 2012 - Jan 2013

  Senior Account Manager

  Scope:Responsible for Enterprise Sales.Responsible for account servicing. (SPH, MediaCorp)Building solution based products and sales.(Mobile Device Mangement, WorkMobile) Aging stock management and sales.Major Sale and Project:Sales for 86 units iMac and software for migration from various model for SPH Magazines.Overseeing project management to migrate 106 iMac into SPH Magazine’s IT infrastructure.

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  The Network Hub

  Feb 2013 - Dec 2013

  IT Manager

  Scope:Responsible for outsourced and management of Apple Certified engineer in Canadian International School and Singapore American School to provide on-site hardware services and repairs.Responsible for deployment and delivery of international schools purchases for 1-to1 and faculty purchase.Management of post-sales services. E.g. Pick-up and drop-off for hardware services.Maintenance for outsourced Inventory Management System.Building solution based products and sales for Mobile Device Management software.(Casper , MacOS Server).Provide support for international school. eg( Singapore American School, Canadian International School, Nexus International School, International Community School, German European School Singapore)Projects:Sourcing and management of out-sourced inventory management system(netiquette.com)Roll-out for International School of Kuala Lumpur of 100 Macbook Pro and 25 iMac with hard disk cloning using Deployment Studio. Building Proof of Concept server for JamF Casper for Nexus International School of Singapore and Canadian International School. Show less

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  Nexus International School, Singapore

  Feb 2014 - Mar 2017

  Senior ICT Executive

  Scope:Provide solution to daily IT issues.Provide support for learners on Mac issues and minimum hardware repairs.Provide supervision and guidance to ICT executives.Managing inventory of all IT equipment include developing system to manage inventory and loan purpose with asset tagging.Manage Learners and school owned Mac devices with Mobile Device Management.Manage email and administration on Google Apps.Administration of Cisco ISE rules for school network.Assist ICT induction for new learners especially Chinese learner who are not provision in English.Support Learning Technologies with development of new technologies in Maker Space on project basis in consultation with Director of Learning Technologies.Provide solution for issues arising from day to day operations and projects.Guide and teach staffs and learners on various softwares and hardwares.(Autodesk 123D, Thinkercad, Microbit, Little Bits, Ultimaker 2 3D printer, Makerbot 3D printer, 3D Doodler, Canon large format printer, laser cutter, Rasphberry Pi and more)Projects:Planned, source and project managed for replacement of projectors for all classrooms in 2014.Planned, deployed and migrated staff Macbook from old to new Macbook air in 2015.Planned, deployed and migrated staff Macbook from old to new Macbook air in 2016.Planned, deployed and upgraded 96 common use Macbook pro saving approximately 100k in 2016.Identify the needs of ICT where areas requires intensive manpower usage and to develop solution to automate such tasks. Web application with Active Directory sign-on.Web application to simplified ID card printing based on information from student management system.Web application to generate scripts to configure and install Mac Applications on learner’s macbook based on learner’s information from Student Management System.Web application to easily retrieve learner and staff information from Student Management System. Show less

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  Rexov Services

  Mar 2017 - Feb 2019

  Sole Proprietor
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  Ricoh Asia Pacific

  Feb 2019 - Jul 2019

  Senior Executive

  Scope:Provide regional support for Asia Pacific and Global Major Account for Ricoh product: Streamline NX Device Management NX Global Scan NX @Remote Connector NX @Remote Center System support @Remote Reporting Portal Create virtual machine on VMware for testing. Connectivity and solution related issues with Ricoh product.

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  HCL Insys Pte Ltd (part of PCCW Solutions)

  Nov 2019 - now

  Operations Manager

  Scope:Providing all levels of End User support across servers, networks, emails, desktop.Ensuring support meets the Service Level Agreements(SLAs).Ensuring End User Computing Devices(EUCD) complies to Government Standard Image Build(GSIB)Patch Management Control to ensure Operating Systems and Softwares are patches and updates are deployed according to government standards.Manage 24/7 team allocated in various ICA’s checkpoints.Provides solutions to improve/enhance current process and workflow.Projects undertaken:Project Manager for State Courts during Nov 2019 to Dec 2019To migrate all user’s EUCD from the old State Courts building to new buildings.Ensuring all services are available on the user's EUCD.Setup of a new print queue for all departments and ensuring print services are available on the user's EUCD. Show less