Abhishek Mishra

Experience

• 

  Marriott International

  Jun 2018 - Oct 2018

  Industrial Trainee

  + Awarded Star Intern.+ Recieved the “Emerging Star of the Month” award for my contribution in Front Office and Style department.+ Received note of appreciation from Style (housekeeping) department.+ Received note of appreciation from Human Resources.+ Received note of appreciation from food and Beverage department.+ Received note of appreciation for maintaining 100 percent attendanceduring training.

• 

  Banjara caterers

  Oct 2018 - Mar 2020

  Special Event Manager
• 

  OdcWallet

  Oct 2018 - Feb 2020

  Team Manager
• 

  Compass Group

  Jul 2020 - Sept 2020

  Assistant Manager
• 

  Amazon

  Nov 2020 - Jul 2021

  Transaction Risk Investigator

  • Conducted in-depth analysis of financial transactions and identify potential risks and irregularities.• Developed and implement risk assessment methodologies and models to evaluate transactional data.• Collaborated with internal teams to establish risk mitigation strategies and ensure compliance with industry regulations.• Monitor and report on transactional trends, anomalies, and emerging risks.• Provided timely and insightful risk assessments to support decision-making.• Assisted in the preparation of reports and presentations for senior management and stakeholders. Show less

• 

  ILeads Auxiliary Services Pvt Ltd

  Aug 2021 - Aug 2023

  From July to September, I also took on the critical role of managing company compliances, which directly contributed to my position as a Brand Development Manager. This experience enhanced my ability to ensure that our branding efforts aligned seamlessly with industry regulations and standards. It was a valuable addition to my responsibilities and allowed me to strengthen our brand's reputation while maintaining compliance excellence.• Responsible for CXM (Client Experience Management), DMS (Document Management System) and Automation Integration.• Developed strategies and reporting procedure using trend analysis for social media content, identifying niches to optimize organic reach from 9% to 54% in a span of 2 months.• Collaborated with senior management to improve ISMS (Information Security Management System) and BCP (Business Continuity Plan) grow the company’s digital presence by redesigning company's website and implementing SEO, SEM and SMO. Implemented posting schedules for popular content through researching algorithms used by social networking companies ,which increased followers and content reach for different social media platforms.• Introduced several marketing strategy to increase brand awareness among employees and in turn increasing overall ESAT (Employee satisfaction).• Worked with management to prepare Glide Path and lead the company makeover, more notably the entire Transport Nagar Branch. • Developed several visual and graphical content for the organization in order to attract more business and clients. • Assisted in winning the bid for the CM Helpline for Uttarakhand tender with the valuation of above 3 Cr . Show less • Spearheaded the formulation and execution of comprehensive human capital strategies, aligning them with organizational goals and objectives.• Facilitated talent acquisition by designing and implementing talent sourcing methodologies, leveraging advanced applicant tracking systems, and conducting rigorous candidate assessments.• Administered workforce planning, employing data-driven approaches for skill gap analysis, succession planning, and resource optimization.• Oversaw the development and implementation of innovative performance management systems, integrating key performance indicators (KPIs) and competency frameworks.• Managed compensation and benefits programs, ensuring equity, compliance, and cost-effectiveness through the utilization of advanced compensation analytics tools.• Collaborate with cross-functional teams to optimize HR information systems, leveraging data analytics for predictive workforce trends and insights.• Drove organizational change initiatives, utilizing change management methodologies to ensure seamless transitions and adaptability. Show less

  • Brand Development Manager

    Dec 2021 - Aug 2023

  • Human Resources Lead

    Aug 2021 - Dec 2021
• 

  Fox&fiddle, Langley

  Oct 2023 - now

  Bartender
• 

  Rogers Communications

  Nov 2023 - now

  Direct Sales Specialist

  •Lead Generation: Responsible for prospecting and generating high-quality leads through outreach, networking, and events.•Sales Presentations: Delivered customized product/service demonstrations to engage and convert potential clients.•Client Relationship Management: Cultivated and maintained strong, long-term customer •Quota Achievement: Consistently met or exceeded monthly and quarterly sales targets.•Product Expertise: Maintained in-depth knowledge of products and industry trends to inform and influence potential customers.•Negotiation and Closing: Skillfully negotiated terms and closed deals, ensuring all contracts were completed accurately.•Customer Support: Delivered exceptional post-sale support and promptly resolved customer inquiries and issues.•Pipeline Management: Utilized CRM to track sales activities and maintain an accurate sales pipeline, generating comprehensive performance reports.•Cross-Functional Collaboration: Partnered with marketing and other internal teams to ensure cohesive and efficient service delivery.•Professional Development: Engaged in continuous training to enhance sales techniques and product knowledge.•Regulatory Compliance: Ensured adherence to company policies and industry regulations throughout the sales process.•Competitive Analysis: Conducted market research to gather insights and monitor competitor activities, contributing to strategic planning. Show less