J.J. Everson

Experience

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  Epicor Software

  Jan 1999 - Jan 2006

  Software Quality Assurance

  - Managed ongoing projects for multiple clients, providing weekly updates and ensuring successful role outs of new software.- Conducted rigorous testing of computer software and hardware before shipping, ensuring that all products were up to industry standards.- Coordinated the purchase of necessary computer equipment and software licenses to support business operations.- Collaborated with software development team to test updates and bug fixes, contributing to the overall quality of delivered products.- Facilitated client development course and provided training to newly hired employees, supporting their professional growth and development. Show less

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  Zumiez

  Jan 2006 - Jan 2011

  Photographer & Graphic Designer

  - Captured and edited product images to ensure they were uploaded to the website within 12 hours of receipt.- Designed and implemented graphics for the website, regularly updating it with newly created imagery.- Produced store signage and digital collateral for email campaigns to enhance brand appeal.- Maintained printers and plotters in the sign shop to ensure seamless operations.- Overall, demonstrated a strong attention to detail in capturing high-quality product images and ensuring timely upload to the website.- Expertise in graphic design allowed the creation of visually appealing content for both online and offline channels that helped increase brand awareness and drive sales.- Additionally, technical skills in maintaining hardware equipment shows reliability as a team player who takes pride in keeping processes running smoothly. Show less

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  Launchpad Patents

  Jan 2010 - now

  Technical Draftsman & I.T. Admin

  - Created illustrations for patents that met the USPTO's exacting specifications and standards.- Wrote and edited patent documents to ensure accuracy and completeness.- Coordinated multiple projects, managing timelines and ensuring timely filing with the USPTO.- Ensured software updates and new releases were effectively integrated into company systems.- Conducted comprehensive hardware testing prior to distribution, ensuring optimal performance.- Communicated regularly with stakeholders to manage complex project requirements and deliverables. Show less

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  DB BUILDER

  Aug 2010 - Aug 2011

  Product Development Specialist

  - 6 month contract extended 12 months.- Customized reports were developed to meet specific needs and requirements.- Conducted rigorous testing of new hardware to ensure reliable performance.- Offered both employee and customer training on software and hardware installations for effective utilization.- Efficiently managed the daily installation calendar for optimal productivity.- Thoroughly tested and seamlessly integrated new software releases with existing hardware.

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  ConnectWise

  Mar 2012 - Mar 2013

  Marketing Coordinator

  - 6 month contract extended to 12 months.- Ensured efficient communication with employees and customers through meticulous document control.- Successfully managed public relations and executed effective communication plans.- Analyzed data to create insightful reports that drove company strategy and decision-making.- Nurtured new talent and provided valuable guidance as a mentor to newly hired employees.- Coordinated client training sessions, ensuring optimal scheduling and delivery of training programs.- Orchestrated impactful trade show booth presentations and trained personnel for seamless execution at upcoming events. Show less

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  Eversonian Visual Design, LLC

  Aug 2012 - now

  Program Manager

  - Facilitated daily or weekly client meetings to ensure project goals were met.- Managed project budgets, resources and schedules as the key decision maker.- Streamlined exploratory projects through extensive research for client approval.- Acted as a central hub for production clearinghouse on all projects.

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  Washington State Ferries

  Apr 2018 - now

  On-Call Terminal Department & Lead Training Officer

  - Oversaw annual employment needs, ensuring operational efficiency and effectiveness.- Exercised copywriting and document control skills to produce high-quality materials for the company.- Mentored new and existing employees, effectively increasing their performance and support.- Conducted extensive familiarization and quality assurance testing with newly integrated software, as well as updates to existing platforms.- Skillfully planned and managed curriculum development, leading to improved training outcomes.- Sustained operational requirements for open positions, enabling seamless hiring processes. Show less