James Mwathi

Experience

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  ICT Authority

  May 2019 - Sept 2019

  Network Engineer Attachee

  Key Responsibilities✓ Installing new hardware, systems and software for networks ✓ Assist in configuring workstations hardware and software for network operations. ✓ Installing, configuring, maintaining network services, equipment and devices ✓ Performing troubleshooting analysis of servers, workstation and associated systems ✓ Documenting network problem and resolution for future reference ✓ Installing security programs to prevent unauthorized access to privileged data and information and oversee and network security. Show less

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  Smart Decor

  Jan 2021 - Sept 2021

  IT Support Technician

  Key Responsibilities Maintaining the company website by posting their products online  Reaching out to customers who inquire about any product. Installing, and maintaining equipment and devices  Performing troubleshooting connectivity problems systems Installing security programs to prevent unauthorized access to confidential data and to the website admin side

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  ICT Authority

  Nov 2021 - Feb 2023

  Information Technology Support Officer

  Deployed to the Ministry of Education Headquarters by ICT Authority under the Presidential Digital Talent ProgramMy Key Responsibilities were ; Offering support to NEMIS inquiries and password reset for various schools IFMIS support (Installation and configuration)  Moving and developing systems on MVC supported platform Preparing software and hardware specification for various laptops and desktop to be purchased Configuring LANS and WANS and troubleshooting connectivity issues  Setting up POLYCOM technology for general meetings for PS and directors Troubleshooting printer connectivity issues and faults  Maintaining and Troubleshooting servers Offering support across the departments through phone and visiting the sites Training new users on using the system  Assisting in development of it systems involved in upgrading the GCCN at ministry of education Implementation, maintenance, and documentation of standards of systems. Show less

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  Kenya National Examination Council

  Apr 2022 - May 2022

  Data Capturer
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  Education Development Trust

  Nov 2022 - Feb 2023

  Consultant
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  Microsoft TEALS Program

  Mar 2023 - Sept 2024

  Volunteer Staff
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  Nairobi Metropolitan Area Transport Authority (NaMATA)

  Sept 2024 - now

  Information Communication and Technology Officer

  1.Managing and maintaining the ICT infrastructure to ensure reliable communication and data management.2.Collaborating with cross-functional teams to implement tech-driven strategies for sustainable urban mobility3.Monitoring and analyzing transportation data to inform key decisions and strategies.