Muhammad Yasir

Muhammad Yasir

Customer Service Representative

Followers of Muhammad Yasir723 followers
location of Muhammad YasirMultan, Punjab, Pakistan

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  • Timeline

  • About me

    Assistant Manager | Sales @ PTCL.Official

  • Education

    • Government College University, Faisalabad

      2016 - 2020
      BS Information Technology
  • Experience

    • Warid Telecom

      Jan 2013 - Jan 2015
      Customer Service Representative

      Customer Dealing Post-paid Connection Sale and All Other franchise Responsibilities

    • Zarai Taraqiati Bank Limited

      Jan 2015 - Jan 2016
      Computer Operator
    • Zong CMPak Ltd

      Jan 2016 - Jan 2019

      Customer Complaint Handling and CSR Query Handling also manage target of WIC

      • SND Manager

        Jan 2017 - Jan 2019
      • Customer Relationship Manager

        Jan 2016 - Jan 2017
    • Telenor

      Aug 2019 - Jan 2021
      Franchise Manager
    • Zong CMPak Ltd

      Jan 2021 - Aug 2024

      1 . Managing Primary & Secondary sales of both franchises.2. Responsible to achieve 100% given MTD of all KPIs BVS, VAS, ZL, MNP, BYN, S.O.3 Encouraging new and existing clients by creating and improving proposals.4 .Ensuring that the company meets revenue targets.5. Research the market for identifying new business opportunities. Sales & Distribution Manager at Zong CMPak

      • Business Development Officer

        Jan 2022 - Aug 2024
      • Sales & Distribution Manager

        Jan 2021 - Mar 2022
    • PTCL.Official

      Aug 2024 - now
      Assistant Manager

      As an Assistant Manager of Sales at PTCL, I oversee sales operations in the Multan Rural Lodhran, Duniya Pur,Kehror Pacca,Shujabad,Jalal Pur Peerwala . My responsibilities include devising strategic plans to meet sales targets, nurturing strong client relationships, and ensuring top-quality service delivery. With a focus on growth and excellence, I am committed to advancing PTCL's success and boosting customer satisfaction in the region.

  • Licenses & Certifications

    • MS OFFICE

      Punjab Skills Development Fund (PSDF)
      Jan 2016
  • Honors & Awards

    • Awarded to Muhammad Yasir
      Best Customer service representative Warid Telecom April 1, 2016 best customer service representative