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Shane De Lappe

Shane De Lappe

Sales Assistant

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location of Shane De LappeIreland

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  • Timeline

  • About me

    Support Manager / Software Developer

  • Education

    • Letterkenny Institute of Technology

      2021 - 2022
      BSc Contemporary Software Development Computer Science

    • University of Limerick

      2014 - 2015
      Certificate in Exercise & Health Fitness Sports and Exercise First Class Honour 1.1

    • Trinity College Dublin

      2008 - 2009
      Higher Certificate in Foundation Studyies in Science Science 2.1

    • Trinity College Dublin

      2009 - 2012
      Human Health and Disease Health Science NA

      Activities and Societies: Trinity College American Football Did not complete

    • Technological University Dublin

      2018 - 2021
      BSc IT Management Computer Science 2.1

      Software Development - client side and server sideSystems Analysis Object Orientated Programming Advanced Database ApplicationsNetworking - Advanced routing and switching Operating Systems Logic and Problem Solving Management Science & Financial Management

  • Experience

    • Boots

      Jan 2008 - Jan 2009
      Sales Assistant

    • GameStop

      Apr 2015 - Mar 2017

      Repair of consoles: PlayStation 3, 4 and handheld, Xbox 360 and ONE, Nintendo Wii and handhelds.Repair of all console controllers Refurbishment of peripheralsQA of repairs Opening and closing of storeCash countingStrict achievement of KPIs

      • Refurbishment Technician

        Aug 2015 - Mar 2017

      • Sales Associate

        Apr 2015 - Aug 2015

    • O'Briens Wines

      Aug 2016 - Sept 2016
      Senior Sales Associate

      Closing store for the nightOpening of store in the morningsCounting cash takings for the dayCalculating float amount for the day Supervision of staff Creation of sales displaysHosting of wine tastings

    • KDL Landscaping

      Mar 2017 - Aug 2017
      Supervisor

      Supervision of teamCustomer liaison Scheduling

    • Printscan Support Services Ltd

      Aug 2017 - now
      Support Manager

      Management of service / support teamZebra Certified Repair Professional Toshiba, Honeywell, Intermec, Datamax, Citizen, Epson, Afinia, VIP, and Primera Support EngineerMobile, Desktop, and Industrial Printer installation and support Mobile computer and scanner installation and support Label design expert with experience using software like Bartender, Nice Label, Code Soft, and printer languages such as ZPL.Experience in medical device and pharmaceutical serialisation system design and implementation. Software development team client liaison Level 2/3 support Remote and in field support for whole island of Ireland Inventory management of parts and stock Show less

  • Licenses & Certifications

    • Drivers Licence

    • First Aid

    • Power Pallet Truck

    • Advanced Google Analytics

      Google
      Apr 2020

    • Zebra Printer Repair Specialist

      Zebra Technologies
      Jan 2018

    • Google Analytics for Beginners

      Google
      Apr 2020

    • CompTIA A+

      CompTIA