Christopher Marquez

Christopher Marquez

Followers of Christopher Marquez78 followers
location of Christopher MarquezWheeling, Illinois, United States

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  • Timeline

  • About me

    IT Manager

  • Education

    • Harper College

      2019 - 2020
      Associate's degree Science
  • Experience

    • Indian Trails Public Library District

      Jul 2011 - Dec 2019

      • Completing advanced support tickets.• Managing 250 computers.• Branch liaison responsible for overseeing technology maintenance at branch location.• Maker space liaison.• Logging issues/fixes.• Creating setup documentation.• Helping various patrons troubleshoot technology.• Providing technology training to staff as needed.• Assisted with virtual machine server setup and maintenance. • Utilized Horizon to help patrons locate materials.• Requested ILL items through WorldCat.• Provided reader's advisory.• Assisted patrons with a variety of technology needs (scanning, faxing, printing, etc),• Instructed patrons on how to use eResources. • Completed support tickets as needed.• Updated 75 Stations.• Assisted with basic maintenance.

      • Systems Technician

        Dec 2014 - Dec 2019
      • Reference Assistant

        Feb 2013 - Dec 2014
      • Technology Assistant

        Jul 2011 - Feb 2013
    • Grainger

      Dec 2019 - Oct 2023
      Server Hardware Technician
    • Indian Trails Public Library District

      Oct 2023 - now
      Information Technology Manager
  • Licenses & Certifications

    • CompTIA A+

      CompTIA