Christopher Marquez

Experience

• 

  Indian Trails Public Library District

  Jul 2011 - Dec 2019

  • Completing advanced support tickets.• Managing 250 computers.• Branch liaison responsible for overseeing technology maintenance at branch location.• Maker space liaison.• Logging issues/fixes.• Creating setup documentation.• Helping various patrons troubleshoot technology.• Providing technology training to staff as needed.• Assisted with virtual machine server setup and maintenance. • Utilized Horizon to help patrons locate materials.• Requested ILL items through WorldCat.• Provided reader's advisory.• Assisted patrons with a variety of technology needs (scanning, faxing, printing, etc),• Instructed patrons on how to use eResources. • Completed support tickets as needed.• Updated 75 Stations.• Assisted with basic maintenance.

  • Systems Technician

    Dec 2014 - Dec 2019

  • Reference Assistant

    Feb 2013 - Dec 2014

  • Technology Assistant

    Jul 2011 - Feb 2013
• 

  Grainger

  Dec 2019 - Oct 2023

  Server Hardware Technician
• 

  Indian Trails Public Library District

  Oct 2023 - now

  Information Technology Manager