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Abbas Ahmad

Abbas Ahmad

CSR / Process Trainer / Sr. Process Trainer

Followers of Abbas Ahmad760 followers
location of Abbas AhmadBengaluru, Karnataka, India

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  • Timeline

  • About me

    Sr. Manager, Centralized Monitoring at IQVIA

  • Education

    • Symbiosis Society Law College

      1998 - 2004
      B.S.L Law

    • D.B.M.S. English School

      1993 - 1998

      Activities and Societies: Interact Club, Adventure Club

  • Experience

    • EXL Service

      Jan 2005 - Dec 2007
      CSR / Process Trainer / Sr. Process Trainer

    • IBM Global Process Services

      Dec 2007 - Apr 2008
      Lead Process Trainer

      Leading the level 1 Tech support team for MS AdsHelp team.

    • Infosys BPO

      Apr 2008 - Nov 2013
      Team Leader

      Current project - Technical Support for Ads Help at a leading IT giant in the world.

    • Tesco HSC

      Nov 2013 - Aug 2015
      Assistant Manager

      Managing the Web Operations team which maintains the UK & ROI grocery website.

    • IQVIA

      Dec 2015 - now

      • Sr Manager

        May 2023 - now

      • Manager, Centralized Monitoring

        Feb 2021 - May 2023

      • Associate Manager

        Dec 2015 - Feb 2021

  • Licenses & Certifications