Tim Lockwood

Tim Lockwood

Technical Intern/Desktop Consultant

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location of Tim LockwoodOlathe, Kansas, United States

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  • Timeline

  • About me

    Director of Systems Administration & Enterprise Imaging at The University of Kansas Health System

  • Education

    • Emporia State University

      2006 - 2010
      Bachelor of Science in Business (B.S.B.) Computer Information Systems (C.I.S.)

      Activities and Societies: Information Systems Club President, Oustanding Information Systems Senior (2010), Phi Beta Lambda (2007 - First place in Computer Concepts within state of Kansas)

    • The University of Kansas

      2011 - 2015
      Master of Business Administration (M.B.A.) Information Systems, Management

      Activities and Societies: Golden Key International Honour Society

  • Experience

    • Emporia State University

      Sept 2006 - May 2009
      Technical Intern/Desktop Consultant
    • Hallmark Cards

      May 2009 - Aug 2009
      Information Technology Intern

      Information Technology Summer Intern for Hallmark Cards, Inc.Position Highlights• Worked with the Project Management Office on the System Development Life Cycle Methodology Renewal Team. • Served as a content manager in the construction of a new corporate intranet. • Conducted research on estimation models used to forecast cost and hours needed for projects. Scheduled and conducted meetings with key IT personnel to gain perspective of Hallmark’s current estimation practices. Show less

    • Emporia State University

      Aug 2009 - May 2010
      Client Support Technician
    • Cerner Corporation

      Jul 2010 - Jan 2012
      Technical Analyst

      Cerner's Technical Analysts are on the front lines, troubleshooting and providing support for clients and the Cerner associates working directly on client projects. The Technical Analyst is an expert in field investigation and the successful resolution of service requests. They are also responsible for developing education/knowledge transfer materials, providing documentation for requirements modeling and functional design, testing products, and delivering the highest level of service to Cerner clients. Additional role responsibilities for the Technical Analyst include investigating and resolving service requests, developing educational content, conducting solution testing, supporting Cerner solutions and understanding and articulating the impact of solution functionality options available, solution integration and database design decisions.Position Highlights:• Work on the SolutionWorks Physician Documentation team to support PowerNote, ClinicalNote, and Transcription applications within Cerner Millennium.• Provide outstanding customer service.• Use knowledge of data models and database languages to investigate issues.• Create and modify database scripts and queries to correct existing data.• Navigate Windows, Linux, AIX, and HPUX environments.• Create system documentation for issues and workflows for both Cerner associates and clients to reference.• Use various tools to analyze system logging.• Submit change requests to development teams outlining both possible enhancements and existing defects. Show less

    • The University of Kansas Health System

      Jan 2012 - now

      System Administrator for The University of Kansas Hospital. Providing IT solutions that meet clinical needs while ensuring information security and data integrity.Position Highlights:• Manage and perform various system implementations, upgrades, maintenance, and operations.• Specialize in Radiology and Radiation Oncology systems.• Introduce and integrate new technologies into an existing data center environment.• Document the configuration of systems and disaster recovery procedures.• Perform minor DBA duties with the use of SQL for troubleshooting and reporting.• Communicate with system vendors daily to maintain working relationships and proper systems support.• Key Vendors: Varian Medical Systems (Aria, Eclipse), General Electric (Centricity PACS), Telexy Healthcare (Q-Path), Vaisala (Veriteq Temperature Monitoring), Elekta (Mosaiq), Brainlab (iPlan, iPlan Net, ExacTrac IGRT), Nucletron (Theraplan, Oncentra), MuCheck, SunNuclear (MapCheck, DailyQA3, SNCPatient), Standard Imaging (PIPSpro, IMSure), Radiological Imaging Technology (RIT113), Philips (Pinnacle), Clinical Computer Systems (Obix). Show less

      • Director of Systems Administration & Enterprise Imaging

        Feb 2021 - now
      • Assistant Director of Systems Administration

        Sept 2017 - Feb 2021
      • Manager of Systems Administration

        Sept 2014 - Sept 2017
      • Systems Administration Supervisor

        Mar 2013 - Sept 2014
      • Systems Administrator

        Jan 2012 - Mar 2013
  • Licenses & Certifications