Emily Liu

Experience

• 

  Brooks Brothers

  May 2016 - Sept 2017

  Supervisor

  - Top performance in sales with monthly average of $50,000 dollars.- Trained staffs to promote sales team professional knowledge and sales goal reinforcement. - Created personalized communication to follow up on purchases , and inform the clients about upcoming events.

• 

  World Duty Free Canada

  May 2016 - Aug 2016

  Sales Associate

  Top performance in sales

• 

  OpenRoad Auto Group

  Sept 2017 - Sept 2019

  Receptionist/Administrative Assistant

  - Increased the efficiency of various departments by supporting them with administrative tasks such as actively updating the databases and accurately processing related documents.

• 

  TD

  Jun 2018 - Dec 2020

  - Administrate day-to-day branch activities, including performing a range of customer service transactions, and providing advice on banking solutions to existing or potential customers. - Conduct check-ins for new hires to ensure their quality of experience at the company. - Processed various kinds of financial transactions like deposits, withdrawals, bill payments and etc.- Delivered legendary customer experiences and recommended financial improvements where opportunities exist to improve.- Achieved and exceeded assigned goals by 100%.

  • Lead Customer Experience Associate

    Sept 2019 - Dec 2020

  • Customer Experience Associate

    Jun 2018 - Sept 2019
• 

  OpenRoad Auto Group

  Dec 2020 - Apr 2023

  • Human Resources Administrator

    Mar 2022 - Apr 2023

  • Dealer Administrator

    Dec 2020 - Feb 2022