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Steven Lapointe

Steven Lapointe

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location of Steven LapointeLongueuil, Quebec, Canada

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  • Timeline

  • About me

    Vehicle Sales and CX Manager | MBA - Strategic Marketing

  • Education

    • Séminaire Saint-François

      2001 - 2006

      Completed high-school while being part of the school's golf program for 4 years.

    • Université Laval

      2008 - 2009
      A certificate Business Administration

      Completed a certificate in business administration. Courses included the following:- Accounting- Stats- Finance- Marketing- Information systems (SEO)- Management

    • Université Laval

      2014 - 2015
      Master of Business Administration (MBA) Strategic Marketing

    • Brock University

      2009 - 2012
      Honours degree Sport Management

      In-depth knowledge of North America sports industry through various specialized courses, case studies, volunteer work, guests speakers, and internships. Brock University sports management program is ranked number 1 in Canada, and provides students with great knowledge of the overall sports industry, which includes not-for-profit organisations.

    • Saint Lawrence College

      2006 - 2008
      Diploma the Commerce program

      Completed a 2 year degree in commerce while being a part of the school's baseball program. My 2 year at Saint-Lawrence helped me develop time management skills as I had a full workload, on top of being part of the baseball team and a football coach for a high school team. Doing all three at once was challenging, however helped prepare me for future challenges.

  • Experience

    • Brock University Baseball

      Feb 2010 - Feb 2012

      • General Manager

        Mar 2011 - Feb 2012

      • Community Relations & Marketing Executive

        Feb 2010 - Feb 2011

    • Fergie Jenkins Foundation Inc.

      Sept 2011 - Mar 2012
      Intern

    • Les Capitales de Québec

      Jan 2013 - Oct 2013
      Sales Representative

    • B45 Inc.

      May 2013 - Sept 2014
      Business Development Manager

      • Established and developed a distribution network for B45’s products across the province of Quebec (B2B)• Redesigned the company's website, doubling online sales• Managed the company's different product lines• Supervised our international sales team • Produced and analyzed sales and production data to optimize our operation• Managed the social media content & promotional calendar to maximize sales (B2B & B2C)

    • Ford Motor Company

      Feb 2016 - now

      Responsible for the overall territory performance management of Montreal Ford dealers. This includes items such as vehicle sales, market share & customer satisfaction targets. Act as a facilitator with dealerships management teams to identify and quantify opportunities, set-up action plans and follow through on implementation to attain objectives. Be an advocate for growth, an advocate for dealers and for Ford Motor Company. Liasing between the company and the dealer with advocacy on both sides. Show less

      • Vehicle Sales and CX Manager

        Oct 2023 - now

      • Vehicle Sales and CX Manager

        Jan 2022 - Oct 2023

      • District Sales Manager

        Oct 2017 - Dec 2021

      • Sales Operations Analyst

        Feb 2016 - Sept 2017

  • Licenses & Certifications

    • Branding and Customer Experience

      IE Business School
      Nov 2024
      View certificate certificate

    • Voice of the Customer (VoC): Enhancing Experiences

      Coursera Instructor Network
      Nov 2024
      View certificate certificate

    • Online Sales Institute

      Conscious Education
      Apr 2023

    • Digital Marketing Certification

      Conscious Education
      Jun 2023

  • Honors & Awards

    • Awarded to Steven Lapointe
      Ford Thirty Under 30 Leadership Program - Class of 2018 Ford Motor Company 2018

  • Volunteer Experience

    • Administrateur

      Issued by Société Parkinson Région de Québec on May 2015
      Société Parkinson Région de QuébecAssociated with Steven Lapointe