Tejal Gupta

Experience

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  Persistent Systems

  Dec 2011 - Feb 2013

  Customer Service Executive

  sales, eccomerce website handling, updating products on website, customer interview call and email

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  Automatic Data Processing Insurance Agency, Inc.

  Feb 2013 - Oct 2018

  Sr. Process Associate

  I am part of FSA, DVS, ERS and payment team or money movement team which was in to dependent approval, reimbursement of medical expenses, employee reimbursement services and payment process.Have taken a knowledge and worked in a team of payment and receipts. I have got knowledge of Accounts Receivable and Accounts Payable.As the customers are huge we need to know from whom the payment is yet to receive and over due and when customer pay of the invoices then outflow and inflow.

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  Cotiviti India

  Sept 2019 - Sept 2021

  Jr. Auditor

  Accounts Payable

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  ICICI Bank

  Jun 2023 - now

  Deputy Manager

  NRI Team lead, good experience in handling NRI customers, experience in NRI products, forex, FNCR, Gift city account, inward remittance, insurance, investment, loans. Part of branch banking. Supervising and training staff, fostering a positive work environment, and facilitating professional development.Identifying and mitigating operational risks, ensuring adherence to bank policies and procedures.