David McDowell

Experience

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  HM Forces

  Aug 1998 - Jan 2012

  Platoon Sergeant

  Directed, trained and enhanced personnel to prepare them for parades and ceremonies. Ensured formation of platoon is maintained to mission objective. Monitored health and welfare of personnel. Aided junior managers and teams to succeed in pressurised environment.Key Accomplishments: ♣ Administered over section Commanders who manage sections in platoon. ♣ Upskilled eight junior managers and 24 staff members.♣ Planned, supervised and directed security for completion of a school to ensure success of project. ♣ Lived and operated under extreme pressure in conflict situation Show less

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  British Military Fitness

  May 2012 - Apr 2018

  Head Of Operations

  Established and advanced business plans to maximise sales and reach targets. Presented KPI reports to key stakeholders. Determined new trends in wider marketplace in order to retain and generate new client base. Amplified company growth by ensuring all goods meet trading standards and kit and equipment are serviceable. Organised and managed pre-sale and after-sale activities. Oversaw and piloted training for new and existing staff to aid career development. Key Accomplishments: ♣ Headed Operations and managed the regional sales team, regional and area managers- 56 venues, 32 Managers & 120 staff.♣ Amplified revenue goals by 13% in one year throughout 32 sites in South of England while assuring best-in-class customer service. ♣ Increased membership in Cheltenham from 65- 300 in 2 years.♣ Presided over multiple projects for effective management.♣ Introduced and aided new changes including implementing of technical support across events such as EPOS across 180 venues UK wide♣ Led and developed MPOS project roll out across 152 venues.♣ Acquired five-year contract with NHS and Gloucestershire Schools worth c.£300,000♣ Implemented career development programme nationwide Show less

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  Freemans Event Partners

  Jul 2018 - Sept 2020

  Operations Manager

  Managed teams through completion of projects in accordance with design, time, and budget specifications. Liaised with account managers and stakeholders to cultivate long lasting relationships. Supervised on-site contractors to ensure smooth running and professional delivery of projects. Developed and maintained operational policies and procedures. Headed site operations and execution checking adherence to safety standards prescribed by project consultants on-site and around workshop. Key Accomplishments: ♣ Trained and developed team of 32 Event Technicians to enhance performance and encourage positive and honest working environment.♣ Boosted yearly budget and identified reforecasts by bringing in new business worth £2.4m, identifying shortfalls and introducing new processes and procedures♣ Maximised and drove existing event solutions and identified market opportunities to ensure efficiency in productivity.♣ Spearheaded employment of new CRM and Rental Management Solution enabling tracking kit utilisation and accurate service requirements.♣ Managed budgets for some of UK’s largest events and Stadiums e.g Twickenham, Silverstone, with event budget on average £3m.♣ Created, implemented & led multi- level Career Development Programme for the company (Manager, Senior Manger & Junior Leaders).♣ Implemented a nationwide Military recruitment programme. Since commencement this programme has led to 11 people recruited. Show less

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  SW Healthcare

  Nov 2020 - Jun 2021

  Operations Manager
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  Worcester City PCN

  Jun 2021 - Feb 2025

  Patient Services and Quality Manager
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  Vertis Health

  Jul 2023 - Feb 2025

  Digital and Transformation Manager
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  DXC Technology

  Feb 2025 - now

  People Manager