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Abdelsalam Mohamed

Abdelsalam Mohamed

Enterprise Technical Support

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  • Timeline

  • About me

    Senior IT Engineer at AWAN CONSTRUCTION LTD

  • Education

    • Ain Shams University

      2008 - 2012
      Bachelor of Laws (LL.B.) Law

      Law

  • Experience

    • Wasla Outsourcing

      Feb 2012 - Sept 2013
      Enterprise Technical Support

      - Handle technical issues of any complexity with minimal need for supervision or assistance- Assist engineers by verifying network solutions and ensuring that appropriate products and services have been selected to satisfy client requirements- Provide top tier support for the field services, network support, consulting, and training organizations- Direct interaction with product development- The review and test creations for F5's technical knowledge base

    • AWAN CONSTRUCTION LTD

      Jul 2014 - now
      Senior IT Engineer

      Manage Windows server of company 55+ users ( Emails , group polices , security, permissions , etc.... - configure and manage Cisco project in second branch - VPN connectivity between Company sites - configure an manage wireless compound 5 buildings - Provide top tier support for the field services, network support, consulting, and training organizations- Assist engineers by verifying network solutions and ensuring that appropriate products and services have been selected to satisfy client requirements- Handle technical issues of any complexity with minimal need for supervision or assistance Show less

  • Licenses & Certifications

    • Microsoft Certified IT Professional ( MCITP Server Admin )

      Jul 2013

    • Cisco Certified Network Professional ( CCNP Routing & Switching )

      Aug 2014

    • Cisco Certified Network Associate ( CCNA )

      Aug 2012