Sophia Chatman

Experience

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  UnitedHealth Group

  Aug 2005 - Nov 2022

  Customer Service Specialist

  Customer Service Representative: Enrolled prospects into the prescription drug plan Assisted members with claim and billing issues Employer Group Specialist: Assisted Employer retirees with questions on the policies and procedures of their plan Assisted members with claims and billing issues Enrolled prospects into a prescription drug plan Subject Matter Expert: Assisted Customer Service Representatives in finding information Handled supervisor calls on billing and claim issues Handled members disenrollment from the plan Assisted Representative dealing with state benefits and Medicare/Medicaid Sent and Received Fax on low income member receiving state assistance Obtained license to sale insurance A&G Compliance Auditor: Responsible for providing expertise or general support to teams in reviewing, researching, investigating, negotiating and resolving all types of coverage determinations and grievances Communicate with appropriate parties regarding grievance issues, implications, and decisions Place outbound calls to members in regards to their grievances Show less

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  The Best Babysitter In Town

  Mar 2017 - Dec 2019

  Childcare Provider
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  Big Imaginations LLC Party Planning, Entertainment, and Rentals

  Mar 2019 - now

  Business Owner

  Big Imaginations have everything you need to plan your next party. Allow us to take your ideas to the next level. We will do the planning, decorating, entertaining, and even set up and clean up while you enjoy every moment of the celebration. We create memorable experiences that bring smiles to life. Big Imaginations provide special party packages that fit all your needs, from themed birthday parties to kid holiday celebrations. Hire us to take care of the party while you gather up the guest and bring the food. Show less

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  Big Imaginations Young Entrepreneurs Mentor Program

  Jun 2022 - now

  Founder

  Big Imaginations LLC Young Entrepreneurs Mentor Program is a six-month, faith-based program was designed for young entrepreneurs who aspire to own and operate their own businesses. Mentees will receive assistance with creating their inventory, apprenticeship, and an understanding for salesmanship. They will also learn the importance of volunteering within the community, their God-given gifts and talents and how they intertwine with our callings of life, and how to trust God during the development of their purpose. Show less