Marixcela Victoria Suarez

Experience

• 

  Maersk Line

  Nov 2009 - Aug 2012

  • Coordinated booking process for the transit of Maersk vessels through the Panama Canal and provided consultancy services for contingencies of Maersk vessels crossing the Canal. • Managed operations, contingency plans and schedules of vessels with numerous computer programs• Evaluated and implemented strategies on how to lower costs and improve productivity.

  • Panama Canal Coordinator

    Feb 2012 - Aug 2012

  • Marine Coordinator

    Nov 2009 - Feb 2012
• 

  IE Business School

  Sept 2012 - Jul 2013

  Masters in International Management Graduate
• 

  Copa Airlines

  Jan 2014 - Dec 2015

  • Coordinated email-marketing campaigns for the frequent flyer program;• Contributed to the creative development, execution & budget management of the online media plan. • Performed bilateral negotiations for the launch of new frequent flyer program (July 2015);• Developed and sustained monthly performance reports & performed ad hoc analyses.

  • Loyalty Marketing Analyst

    Apr 2015 - Dec 2015

  • Loyalty Alliance and Special Projects Analyst

    Jan 2014 - Apr 2015
• 

  The Lisbon MBA - Católica | Nova I MIT

  Jan 2016 - Dec 2016

  MBA Graduate
• 

  Brisa

  Jun 2016 - Aug 2016

  MBA Summer Associate - Strategic Marketing

  Lead the analysis, performed the marketing mix and contributed with insights andrecommendations for one of Brisa’s segment.

• 

  Amazon

  Apr 2017 - Aug 2018

  Pathways Operations Manager

  - Lead a team of around 200 associates and 10 managers (successfully promoted 2 managers)- Managed complex team management activities (team well-being, hiring, dismissal, development etc.)- Managed processes to achieve challenging targets & utilized diverse tech. to fulfill operations in a complex fulfilment center.

• 

  FARFETCH

  Sept 2018 - Sept 2023

  - From March 2023, undertaken the newly acquired partnership with ABG to manage operations for Reebok.eu and Reebok++ (premium brand) through a multichannel strategy: B2C, B2B, Farfetch marketplace, Partner Programs (Zalando, Asos, About You). Oversee everything from payments, fraud prevention, to fulfilment and customer service support. - Managed a team of experienced, high performing, account managers with a portfolio of complex international partners (Browns, Stadium Goods, New Guards Group, Violet Grey, Thom Browne). - Key objective of creating and implementing development plans for the team, increase focus on feedback and develop cross-functional initiatives to increase operational efficiency between tech and sales- Guarantee the delivery of portfolio operations results against SLAs and against budget- Identify synergies across the Farfetch Group - Lead internal consulting projects ranging from Post-Merger Integrations to Data restructuring and Implementation of E-commerce solutions- Build relationships at C-suite level and prepare deep dives to target specific concerns. Show less

  • Senior Platform Operations Manager

    Jul 2021 - Sept 2023

  • Senior Engagement Manager - Operations Strategy

    Feb 2021 - Jul 2021

  • Engagement Manager - Operations Strategy

    Sept 2018 - Jan 2021
• 

  Tearfil Textile Yarns

  Oct 2023 - Aug 2024

  COO