Natalia Mahadeo

Experience

• 

  Clear Channel Outdoor Global

  Jul 2014 - Jul 2014

  Student Work

  I was given the opportunity to do work experience at Clear Channel, I assisted various teams as they planned and organised their billboard strategy. At Storm I was responsible for reorganising part of the company website. Being given autonomy over how I approached this task and seeing the final product go live online gave me a great sense of achievement.

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  Chessington World of Adventures Resort

  Sept 2014 - Aug 2015

  Food And Beverage Assistant
• 

  Waitrose

  Sept 2015 - Apr 2022

  Customer Service Assistant

  I held a part-time position at Waitrose & Partners since 2015. I have gained considerable experience having worked in different areas within the store i.e., customer service, service tills, product demonstrations and stock replenishment. • I anticipated customer needs and provide high-quality service whilst upholding brand standards and values to ensure customer satisfaction. • Meticulously handled POS systems transactions including credit, cash, exchanges, returns and refunds to ensure seamless and accurate cash flow. • I actively stayed informed about the latest sales offering and loyalty programs.• Managing the seasonal store changeovers and changing the store layout every month. Show less

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  VELLE

  Apr 2020 - Nov 2021

  Social Media Coordinator

  As a Social Media Coordinator for a fitness brand, I had the autonomy of managing their social channels, creating content and collaborating with influencers to boost their online presence. • Strategic Channel Management: Developed and executed comprehensive strategies for Instagram and Facebook, including content planning, scheduling, and continuous optimisation.• Brand Development: Crafted compelling narratives and content to enhance brand identity and audience engagement across digital platforms.• Content Creation and Curation: Produced high-quality content and scheduled campaigns, driving brand awareness and user interaction towards the website.• Visual Asset Production: Coordinated and assisted in photoshoot planning and execution to create original, brand-aligned visual content.• Influencer Marketing: Managed end-to-end influencer campaigns, including talent scouting, budget allocation, and contract negotiations.• Website Management: Oversaw e-commerce operations and optimisations on Shopify. Show less

• 

  Kingston University

  Sept 2020 - Jan 2022

  Student Mentor

  As a University Mentor, I played a pivotal role in supporting students' academic and personal development by providing guidance, encouragement, and tailored learning experiences.Responsibilities:• Lesson Planning: Developed and implemented engaging lesson plans tailored to individual student needs, ensuring a comprehensive understanding of key concepts and skills.• One-on-One Sessions: Conducted personalised mentoring sessions to address specific challenges, foster academic growth, and build confidence in students’ abilities.• Activity and Workshop Coordination: Organised and facilitated a variety of activities and workshops designed to enhance students' learning experiences and promote collaboration for their assignments.• Encouragement and Empowerment: Motivated students to step out of their comfort zones by setting achievable goals and challenging them to take ownership of their projects, fostering a sense of responsibility and independence.• Feedback and Support: Provided constructive feedback to help students refine their ideas and projects, ensuring they felt supported throughout their learning journey. Show less

• 

  Oser

  Oct 2021 - Dec 2022

  • Developing social media strategies with the aim of increasing brand awareness and customer engagement• Managing and executing social media outreach (Linkedin, Twitter, Instagram & Facebook)• Writing and proofing social copy• Developing a social media strategy with the Founder• Updating company social pages (branding, company updates, events)• Developing and overseeing competitions and campaigns to draw attention to a brand• Monitoring and responding to customer feedback, comments and social media posts• Setting measurable goals for campaigns, measuring and showing the Return on Investment (ROI)• Staying up-to-date with the latest social media trends and digital technologies• Creating captivating content for an organisation’s social media sites, which may include writing blogs, articles, posts and multimedia content Show less

  • Account Executive

    Apr 2022 - Dec 2022

  • Social Media Coordinator

    Oct 2021 - Apr 2022
• 

  GamCare

  Dec 2022 - now

  • Managing and executing social media outreach: Led campaigns across LinkedIn, Twitter, TikTok, Instagram, and Facebook to enhance brand visibility and audience engagement.• Collaborating with various teams and stakeholders to ensure cohesive and effective campaign executions. • Conducting analytics and reporting to measure digital engagement and output.• Ensure brand consistency for BigDeal, generating content that adheres to brand guidelines and promoting internal and external understand and utilisation of them. • Showcase exceptional copywriting skills through the creation of diverse social media posts, e-newsletters and website updates. • The BigDeal website reflects key strategic priorities and stays up to date. • Staying current with social media trends: Continuously monitored the latest trends and digital technologies to keep strategies innovative and effective.• Managing influencer collaborations to deliver successful campaigns.• Website Management: Ensured the BigDeal website reflects key strategic priorities and stays up to date.• Trend Monitoring: Continuously monitored the latest social media trends and digital technologies to keep strategies innovative and effective.• Influencer Collaborations: Managed influencer collaborations to deliver successful campaigns. Show less

  • Senior Digital Communications Officer (Young People)

    Apr 2024 - now

  • Digital Communications Officer

    Dec 2022 - Jul 2024