Deep Enrich
Davina Dhami
Customer Experience Manager
773 followers
Wolverhampton, England, United Kingdom
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About me
Customer Experience Manager
Education
University of Wolverhampton
2016 - 2019BA(Hons) International Hospitality Management 2.1
Experience
McDonald's
Jun 2014 - Dec 2020Customer Experience Manager
Sitel
Dec 2020 - Feb 2021Customer Service AgentWorking for NHS track and trace
TSYS Managed Services EMEA
Feb 2021 - Jul 2021Customer Assistant
Shell Energy
Jul 2021 - Sept 2021Customer Service Representative
Jurys Inn Hotel Group
Sept 2021 - Sept 2022Graduate Management Trainee
Leonardo Hotels UK
Sept 2022 - Dec 2023Graduate Management Trainee
Leonardo Hotels
May 2023 - Mar 2025Guest Relations Manager
Dec 2023 - Mar 2025Assistant Food and Beverage Manager
May 2023 - Dec 2023
Colliers
Mar 2025 - nowCustomer Experience Manager
Licenses & Certifications
- View certificate
Canva Essential Training
LinkedInMar 2025
Certified Fire Marshall (FM)
Your First Aid Safety TrainingApr 2023- View certificate
Customer Service Mastery: Delight Every Customer
LinkedInMar 2025 
Level 2 award for personal licence holders
BIIABNov 2020First Aid
Your First Aid Safety TrainingNov 2021
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