Marina Thompson

Experience

• 

  City of Toronto Parks and Recreation

  Mar 2009 - Jun 2018

  As an In-charge Aquatic Indoor Staff I was the link between the public and the City of Toronto Parks and Recreation's programs, staff and management. I was accountable for the wellbeing and safety of both the patrons and the staff. My responsibilities included but were not limited to responding to first aid emergencies, contacting the proper channels and following up with incidents. Part of my daily duties along customer satisfaction were completing daily logs, checking staffs' qualifications and reinforcing facility rules. Show less

  • In-charge Aquatics Staff - Outdoor and Indoor

    Jun 2007 - Jun 2018

  • Annual Aquatics Trainer

    Mar 2009 - Sept 2013
• 

  University of Waterloo

  Sept 2011 - Dec 2012

  First Aid Coordinator

  Oversaw all First Aid Courses, and ensured all instructors were equipped to perform their assignments by providing them with the necessary equipment and materials.Maintained First Aid equipment and course materials inventory.

• 

  Granite Club

  Apr 2013 - Jun 2018

  Aquatics Program Coordinator

  Helped build strong culture and bridged communication gap between upper management/front-line staff. Led by example, upheld high quality program delivery and customer satisfaction.• Revised the Granite Clubs’ swim program, ensured seamless skill level progression• Created/delivered staff training for designated areas to meet National and Provincial standards• Developed reputation for successfully dealing with people in sensitive situations• Created platform to celebrate/inspire staff and their performance • Planned and instituted various staff recognition programs, and teambuilding events• Participated in planning and execution of projects in collaboration with subject matter experts Show less

• 

  YMCA of Greater Toronto

  Jan 2018 - Jan 2019

  Aquatics Program Supervisor

  Supervised team of 40 staff responsible for the implementation/delivery of eight aquatic programs• Increased staff retention 30%: adopted creative ways to show appreciation/give thanks• Created positive environment for all stakeholders through collaboration with all department peers • Refined processes, doubled monthly revenue and eliminated inefficiencies

• 

  FNX-INNOV

  Feb 2019 - Nov 2019

  Document Control Administrator
• 

  YMCA of Greater Vancouver

  Jan 2020 - Mar 2021

  Program Team Leader

  Responsible for assigned programs ensuring member engagement in compliance with organization’s core values and government standards.• Built strong productive relationships with members trough ongoing conversation• Created strong work culture that allowed all stakeholders to participate/feel included • Designed and budgeted engaging events in collaboration with team members

• 

  BC Emergency Health Services

  Mar 2021 - Jan 2023

  Lending administrative support to the Patient Transfer Services program

  • Administrative Assistant

    Aug 2022 - Jan 2023

  • Office and Supply Coordinator

    Mar 2021 - Aug 2022
• 

  Law Foundation of British Columbia

  Jan 2023 - now

  Operations Assistant

  Working on a wide range of projects supporting the operations across the organization. Administrating grants and collaborating with Program Managers and Directors.Maintaining open and culturally sensitive communication with diverse internal and external partners.Exhibiting high capacity for learning and unlearning, welcoming knowledge with curiosity and openness. Collaborating with Foundation staff to achieve common goals as outlined in the Strategic Plan.Key Projects:- 2023-2028 Strategic Plan graphic design project - 2022 and 2023 Annual Report projects - Digital Transformation projects - Advocacy Resources project- Office Printer procurement and installation project Show less