Adam Espey

Experience

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  Plasma Biological Services

  Oct 2009 - Oct 2011

  Assistant Manager

  ● Oversaw aspects of the center, including, human resources, financial management, and daily operations. ● Assist with troubleshooting and/or implementing corrective action, as necessary. ● Selected, developed, and motivated a competent staff to achieve center’s objectives and mission. ● Monitored center files for proper record keeping and store of record archives. ● Work closely with the Quality Assurance team to ensure proper procedures.● Responsible for packing, verifying, and shipping of plasma product. ● Accountable for the acceptance and release of soft goods. Show less

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  State Farm Insurance

  Apr 2012 - Dec 2013

  Claim Processor

  ● Provide remarkable customer service with each and every customer interaction. ● Engage in day-to-day problem solving to effectively meet customer needs. ● Communicate explanation of claims process to customers. ● Determine liability in auto claims. ● Trained in Enterprise wide Claim Reporting System (ECS). ● Licensed insurance adjuster in Oklahoma and Louisiana. ● Excel in fast paced teamwork environment.

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  J.P. Morgan

  Dec 2013 - Jan 2015

  Retirement Specialist

  ● Maintain ownership and accountability for transactions processed on participants accounts.● Provide clear and concise communication of plan information and policies.● Engage in educational discussions focused to help the participant retire on track.● Adjust to the changing work environment in order to meet business needs.

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  EShipping

  Jan 2015 - Jun 2017

  ● Ensured input and timely payment for all international invoices for the company,● Responsible for creating a weekly check, EFT, and wire payments.● Implemented a detailed review and audit process to ensure validity of shipments prior to issuing payment.● Handle month and year end closing bank reconciliation for various bank accounts within the company.● Suggested process improvements to streamline processes. ● Provide general ledger coding on a weekly basis to customers with great attention to detail.● Perform a high level weekly review verify appropriate rules and exceptions are followed.● Responsible for customer interactions and assistance with various billing and account questions.● Ensure customers receive invoices on a weekly basis.

  • Accounts Payable Specialist

    Sept 2016 - Jun 2017

  • Billing Coordinator

    Jan 2015 - Sept 2016
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  Littler

  Jun 2017 - now

  ● Mentor and guide employees ensuring all are trained in software knowledge and capable of performing assigned duties.● Responsible for multiple complex legal billing accounts.● Prepare reports to monitor.● Departmental inbox expert and trainer for over 25 employees. ● Oversee and monitor all monthly billing activities for over 45 assigned attorneys which requires accuracy, efficiency, and attention to detail.● Provide timely responses and service on all Shareholder inquiries.● Maintain high workload volume while executing multiple tasks.● Perform weekly supervision over departmental inbox.

  • 3E Project Manager

    Dec 2021 - now

  • Business Insight Analyst

    May 2021 - now

  • Team Lead - Client Accounting

    Mar 2019 - Jan 2022

  • Client Accounting Specialist

    Jun 2017 - Mar 2019