Deep Enrich
John David Rojas Medina
477 followers
Guatemala
Connect with John David Rojas Medina to Send Message
Connect
Connect with John David Rojas Medina to Send Message
ConnectTimeline
About me
Certified as: ITIL 4 ® SPECIALIST Create Deliver and Support, Google IT Support, Registered Scrum Master, Registered Product Owner
Education
Universidad de San Carlos de Guatemala
2010 - 2015Ingeniería Electrical, Electronics and Communications Engineering
Experience
Tigo Guatemala
Oct 2014 - Feb 2023Team Leader de un equipo de ingenieros, con la finalidad de desarrollo de herramientas y automatizaciones de plataformas y gestores de red utilizados por el NOCBasado en metodologías ágiles y estándares internacionales ITIL, Cobid, DevOps y Scrum Troubleshooting de enlaces de datos para clientes corporativos.
NOC SYSTEM SENIOR ENGINEER TEAM LEADER
Feb 2019 - Feb 2023NOC SYSTEM ENGINEER
Feb 2015 - Feb 2019TIER 1 NOC ENGEENIER
Oct 2014 - Feb 2015
Banco Industrial Guatemala
Feb 2023 - nowCoordinador Sistema de Gestión de Servicios - Subgerencia Resiliencia DigitalLiderar la implementación del Sistema de Gestión de Servicio basado en ITIL v4Establecer procesos de control y gobiernoComunicación transversal entre las áreas para la integración de procesos
Licenses & Certifications
- View certificate
Google IT Support Professional Certificate
GoogleJan 2021
- View certificate
Cómo generar confianza
Project Management InstituteAug 2020 - View certificate
Data analyst: Técnicas y herramientas de informes esencial
LinkedInJun 2022 - View certificate
Cómo vender con storytelling, parte 1: Los elementos de una gran historia
LinkedInJun 2022 - View certificate
Lenguaje no verbal para líderes
Project Management InstituteAug 2020 - View certificate
Operating Systems and You: Becoming a Power User
CourseraOct 2020 - View certificate
Technical Support Fundamentals
CourseraJul 2020 - View certificate
IT Security: Defense against the digital dark arts
CourseraJan 2021 - View certificate
The Bits and Bytes of Computer Networking
CourseraJul 2020 - View certificate
System Administration and IT Infrastructure Services
CourseraNov 2020
Recommendations
Meghan castinado
Manager, OCIO Internal Sales at Orion Advisor TechOmaha, Nebraska, United States
Rushikesh dhakate
Software Developer/Frontend DeveloperPune, Maharashtra, India
Julián david sánchez quijano
Líder de Innovación en Casa LukerBogota, D.C., Capital District, Colombia
Earl rutter jr
Underwriting Director at Corporate SynergiesPhiladelphia, Pennsylvania, United States
Cameron a shandersky, cpcu
Commercial Sales & Underwriting Manager at Schiff InsuranceCincinnati, Ohio, United States
Olesya andrushko
IT Growth lead at UKAD - Microsoft, Umbraco, Optimizely, and Azure Tech partnerKharkiv, Kharkiv, Ukraine
Novel joy garlitos
Electronics TechnicianCalabarzon, Philippines
Sahar izzo
International Manager BuyerBedano, Ticino, Switzerland
Łukasz wojnarowicz wa dipwset
Import Manager at Wine And YouWarsaw, Mazowieckie, Poland
Francisco da silva pereira
Senior Geotechnical EngineerPerth, Western Australia, Australia
Brandon otis
Manager, Field Services & Warranties at Mitsubishi Electric Power Products, Inc.Sanford, Florida, United States
Kirsty voong, ca
Risk and Audit Partner at Spark New ZealandPorirua, Wellington, New Zealand
Amit prakash
MSc Student at TH Köln | Committed to Sustainability through Renewable Energy Management Studies | E...Cologne, North Rhine-Westphalia, Germany
Robert hammond
Healthcare Professional / Lifetime Entrepreneur / Champion for ExcellenceMurfreesboro, Tennessee, United States
Graham stanclik shrm-scp, chrl, plp
Head of Human Resources (PCP, CPM, CHRP, CPHR) | HRPA Chair | Driving Operational Excellence in Manu...Greater Hamilton (Burlington) Metropolitan Area
Anderson arcanjo
Engenheiro civil / Engenheiro em Segurança do TrabalhoRio de Janeiro, Rio de Janeiro, Brazil
Idongesit nkanang rse, ccst, pmp
Snr. Instrumentation/Control Systems Specialist (RSE, MISA)Nigeria
Joseph shoyoye,pharmd,rph
Health and Wellness Technology InnovatorLake Worth, Florida, United States
Pan cao
Software EngineerGreater Seattle Area
Tyler swoboda
Major in Aeronautics with a Concentration in Flight Science | Minor in German | Saint Louis Universi...Greater St. Louis
...