
Michael Keener
Emergency Medical Technician

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About me
IT Project Manager at Dept. of Veterans Affairs
Education

Kansas State University
2006 - 2012Bachelor of Science (BS) Interdisciplinary Social Sciences
Kansas State University
2006 - 2012Bachelor's degree SOCIAL SCIENCES
Experience

US Army
Apr 2002 - Jun 2006Emergency Medical TechnicianInventory management, medical training, team leadership

Alorica
Aug 2006 - Feb 2009Business Care Customer SupportOver-the-phone customer service for small business owners.

Computer King, Inc.
May 2009 - Oct 2010Retail Sales ManagerSuccessful launch of retail chain location and development from retail to indirect store, inventory management, sales quotas, ordering and setting prices of accessories, cash management, hiring and coaching.

Sprint by Wireless Lifestyles
Dec 2010 - Dec 2012Retail Sales ManagerSales, training, scheduling, planogram, inventory, coaching and performance evaluations, etc.

T-Mobile
Jan 2013 - Apr 2013Retail Associate ManagerSmall business sales, sales goal coaching, team leader, sales process coaching, training, performance evaluation.

Dept. of Veterans Affairs
Apr 2013 - nowIT Project ManagerDoing analysis of the overall health of Government healthcare software contracts, including: risk management and mitigation; maintaining project scope, quality, budget, and schedule; performing milestone reviews; essential planning and preparedness, etc.
Licenses & Certifications

FAC-PM Mid Level
Dept Of Veterans Services
SAFe Program Consultant
Scaled Agile, Inc.
Certified Scrum Master
Scrum.org
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