Khanh Le

Experience

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  WELCRON GLOBAL VIỆT NAM JSC

  Apr 2013 - Sept 2015

  IT Support Officer

  Management computer, network system in company.Management camera security system.Solved problems and design model computer, network systems.Managed Printer, Fax.Optimize ERP system.Setup anti-virus software, OS computer system.

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  CÔNG TY TNHH SƠN OCEAN VIỆT NAM

  Jan 2016 - Nov 2019

  Information Technology Assistant

  - Management and solve computer problems for users in the company- Handle hardware and software errors on user computers- Management and troubleshoot LAN, Wifi, Telephone system- Troubleshoot printer and fax problems- ERP, MES software administration and ERP, MES database- Training, coaching ERP, MES for new users- Optimize ERP software- Install software, email, office,...

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  CÔNG TY TNHH VIÊN NGỌC RÒNG

  Jan 2020 - Mar 2023

  IT Team Lead | Support Specialist

  Contract IT Services for CustomersPlan, organize, control, and evaluate IT infrastructure and software for customersEnsure the security of data, network access, and backup systems to safeguardResponsible for managing and troubleshooting IT problems for customers.Managing hardware and software on client PCs.Managing and securing servers, including mail serversManaging and repairing CCTV camera systemsProviding remote user support.

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  AVASO Technology Solutions

  Apr 2023 - Nov 2024

  IT Field Support Engineer

  Worked at Olympus Vietnam CompanyMonitoring and manage the operation of IT devices, serversEnsure the stable operation of devices 24/7, including servers, desktops, laptops, network devicesManage and handle user issues, tracking through the ticketing system via Service NowHelpdesk remote Support engineers in operating the system