Carmine Pannizzo

Experience

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  Biscottis Restaurant

  Aug 2013 - Nov 2019

  •Orchestrated the planning and execution of 70+ events annually, generating a revenue of over $350,000 per year.•Cultivated strong client relationships, fostering trust and ensuring satisfaction, leading to a 15% year-over-year growth in the events business, driven by repeat business and referrals.•Managed and led teams of 5-10 individuals, setting the mission to not only meet but exceed guest expectations in every event.•Spearheaded the management of all aspects of the restaurant's online presence, including social media and website, resulting in increased sales and customer acquisition.•Directed the recruitment, training, and scheduling of both restaurant and off-site catering staff, ensuring seamless operations and exceptional service delivery. Show less

  • Events Manager

    Aug 2016 - Nov 2019

  • Server/Bartender

    Aug 2013 - May 2019
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  Ability Beyond

  Aug 2015 - Aug 2016

  Life Skills Instructor

  -Assisted people with both developmental and psychological disabilities with activities of daily living.-Charted daily progressions on record programs for consumers individual needs whether it be behavior, exercise, or learning charts to track improvement.

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  Chick-fil-A-Franchise

  Nov 2019 - Oct 2020

  Marketing And Advertising Manager

  •Orchestrated and oversaw marketing initiatives with a strong focus on project management, resulting in an impressive 30% increase in total sales within our territory compared to the previous year.•Spearheaded operational improvements with a keen eye on guest relations and experience, showcasing expertise in operational management. This led to a remarkable 20% surge in customer retention rates above the previous year.•Led collaborative efforts with a third-party marketing group to execute multiple brand campaigns in partnership with our brand partners. This involved intricate project management to ensure seamless execution across the tri-state territory (NY, CT & NJ). Show less

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  Mind Dance Marketing, Inc.

  Jan 2020 - Oct 2020

  Campaign Team Lead

  • Mobilized a team of all different backgrounds to activate and execute an ongoing campaign that raises brand and inclusivity awareness for Chick-fil-A in the Tri-State area.• Coordinated efforts with over 30 Chick-fil-A franchise operators in the Tri-State area and corporate in order to maintain a cohesive brand presence and message.

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  ReserveBar

  Oct 2020 - Jun 2022

  • Strategically identified and addressed pain points in brand partner strategy using data analysis and CRM tools. Managed projects resulting in a 5X increase in partner resources in 2022. This initiative led to a 40% reduction in shipping times and doubled order volume for specialty items from 2021 to 2022.• Cultivated and sustained high-level corporate relationships with key stakeholders, both at brand and fulfillment levels. Acted as a trusted point of contact, collaborating closely with senior management and C-suite executives from renowned brands like Moet Hennessy and Pernod Ricard.• Spearheaded contract negotiations with potential fulfillment and brand partners, securing mutually beneficial agreements aligned with ReserveBar's business objectives. Additionally, collaborated cross-functionally to formulate a comprehensive partner strategy, resulting in a 40% increase in fulfillment partnerships.• Directly engaged with international suppliers to source sturdier shipping materials, leading to a notable reduction in breakage rates. Concurrently, negotiated deals with suppliers, effectively reducing upfront costs while enhancing the overall customer experience. Show less

  • Senior Strategic Account Manager

    Jan 2021 - Jun 2022

  • Lead Specialist of Retail Partner Accounts

    Oct 2020 - Jan 2021
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  Mosaic (joinmosaic.com)

  Jun 2022 - now

  • Led multiple initiatives in a newly established department, focusing on project management and strategic partnerships to drive profitable growth for both our partners and Mosaic. These initiatives resulted in a 50% increase in sales compared to the previous year.• Managed all partnerships in the northeast territory, employing strong project management skills. Conducted regular status meetings with partners to ensure successful growth in sales metrics, showcasing expertise in strategic partnership development.• Leveraged data analysis and CRM tools to monitor partner performance, identify growth opportunities, and implement tailored solutions, demonstrating a keen understanding of project management and strategic partnership strategies.• Demonstrated a proven ability to analyze data and extract valuable insights, using them to develop recommendations for partner success and growth, particularly in the solar finance industry. This highlights a strong combination of project management and strategic partnership skills. Show less

  • Senior Partner Success Specialist

    Apr 2023 - now

  • Partner Success Specialist

    Jun 2022 - Apr 2023