Michael Koutsioumpos, PhD

Experience

• 

  OTE Group of Companies (HTO)

  Sept 2003 - now

  Designed and implemented KPI frameworks to drive decision-making across B2B operationsDeveloped automated dashboards and reports in Power BI and SQL, reducing report generation time Conducted advanced statistical analyses, identifying performance trends and business opportunitiesCollaborated with cross-functional teams to align KPIs with strategic objectivesContributed to national-level initiatives including the Evros Border Surveillance Project Architected and deployed broadband network expansions across regionsLed implementation of next-gen DSL technologies and node upgradesProvided hands-on training and documentation through OTEAcademy seminarsDelivered technical leadership in projects such as REWIND, FUTON, and TORRENT (EU FP7)

  • B2B KPI Senior Specialist

    May 2017 - now

  • Network Engineer

    Sept 2003 - May 2023