
Aleta Smith
Waitress/Cook/Prep/Catering

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About me
Commercial Administration & QC Specialist
Education

IAHA Schools
2011 - 2012· Daily Vocational e-learning for travel and tourism using VIASINC software· Experienced on a simulated Apollo Reservation System· Fare Construction in domestic ticketing and related ticketing forms, 4-flight tickets, special service tickets, MCO’s and excess baggage charges· Trained in the many intricacies of cost effective Itinerary Planning· Airport Operations involving ticketing, ramp operations, oversold, canceled, delayed flights, public address announcements and… Show more · Daily Vocational e-learning for travel and tourism using VIASINC software· Experienced on a simulated Apollo Reservation System· Fare Construction in domestic ticketing and related ticketing forms, 4-flight tickets, special service tickets, MCO’s and excess baggage charges· Trained in the many intricacies of cost effective Itinerary Planning· Airport Operations involving ticketing, ramp operations, oversold, canceled, delayed flights, public address announcements and simulated ticket counter practice.· Knowledge of domestic and international City, Airport and Airline codes· Extensive exploration of Aircraft Safety and procedures.· Developed professionalism in customer service skills and abilities.· Overview of Flight Attendant protocol, duties, terminology and passenger safety procedures. Show less

IAHA Schools
2011 - 2012Airline and hospitality Certificate
Experience

Lone wolf Res
Jan 2009 - Jan 2017Waitress/Cook/Prep/CateringPrepare prep for the day’s businessPrepare drinks, bused tables, and cleaned dishes Served meals, made sure customers were satisfied Helped with takeout orders, invoices and made changePrep, load and unload catering essentials, set up 50-200 banquet hall

Tractor Supply Company
Jan 2011 - Jan 2013Team MemberHandled Incoming calls, Orders, in stock items, layaways • Freight, layout, planograms, New store set up • Greeted Customer, made sure needs are met • Helped with orders, payments, made change • Fork lift Operator

Greenfield Savings Bank
Nov 2013 - nowResponsible for quality control on new loans, modification maintenance, and daily commercial maintenance. Monitor and maintain daily delinquency reporting.Monitor Document Exception Report and assist with obtaining missing documents. Maintain quarterly EBOD report.Maintain GL reconciling for Cash Item and Appraisal Fee Suspense. Assist the Commercial Loan Administration Manager in the preparation and data collection for examiners and internal/external auditors as required. Assist and act as backup to the Commercial loan Administration manager. Act as a back up to Commercial Lending Assistant. Show less Responsible for providing loan activity to loan operations. Gathering various documents and other information necessary in the underwriting and approval of commercial loan transactions, including UCC searches, flood determination reports and other related documents.Responsible for tracking and obtaining missing commercial documents. Communicating with attorneys and paralegals on closing dates, information needed from borrowers. Responsible for informing lenders on loan closings, updates, and any information pertaining the borrower. Show less Instant issue ATM/debit card maintenance with signature/EFT disclosureRe-Order compromised cards Troubleshoot failed ATM/debit card transactions when contacted by branch/CSC staffMaintain all returned ATM/debit cards and following destroying rulesProcess all ATM/debit increase and decreasesEMV support for branch and CSC staff Provide support on trism client system Verify all ACH rejectsProcess all ATM adjustments Verify/approve foreign items Verify business online banking set up and maintenance Monitor bill payment checks issued over 4000.00 Show less Handling Incoming calls Process ML.CL and other loan payments, deposits, transfers, Process files, Address changes, Red flag Forms, Check orders Counting cash, balancing Vaults and Drawers Finding teller errors, fixing and Helping with quarterly Audits End of the day procedures, consolidation etc. Opening accounts, printing debit cards, Process Incoming wires, reset passwords, RDI’s Programs: Cleartouch, AccessManager, Fiserv EFT, PartnerCare, Neil Stanly, CWS, Accountcreate, Admin center/ Profit stars, Iboss, BIB, WireXange, and Nautilus Show less
Commercial Loan Administration & QC Specialist
Jun 2023 - nowCommercial Lending Assistant
Jan 2021 - Jun 2023Electronic Banking Specialist
Sept 2018 - Jan 2021Super Banker
Nov 2015 - Sept 2018Customer Service Representative/Safe Deposit
Oct 2014 - Nov 2015Teller Supervisor
May 2014 - Oct 2014Bank Teller
Nov 2013 - May 2014

Stavros Center For Independent Living
Nov 2014 - Dec 2015PCAPCA for 13 year old with down Syndrome and Autism Clean and change bedding, Help with bathroom needsMake breakfast, Lunch or dinner and assist with eating Help communicate with iPad and everyday activitiesMaking sure he is no harm to himselfKeeping him from banging head on walls, escaping out windows etc** Please note, this child went into residential care.**
Licenses & Certifications

Notary

ABA Branch Manager Certificate
American Banker AssociationDec 2016
ABA Universal Banker Certificate
American Banker AssociationOct 2016
Volunteer Experience
Cook
Issued by Fins Furs N Feathers on Jan 2010
Associated with Aleta Smith
Languages
- enEnglish
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