Prasanna Kumar

Experience

• 

  Office of Career Services, IIT Hyderabad

  Jul 2022 - Mar 2023

  Placement Coordinator

  As a placement coordinator, I acted as a communication bridge between the companies and the student body of IIT Hyderabad. I was also actively involved in pitching in our department to the companies and organized the placement drive once they visited the campus.This position immensely helped me to gain interpersonal skills and time management skills.

• 

  Carelon Global Solutions

  Jul 2023 - Oct 2023

  Machine Learning Intern

  * Developed an in-house application to automate JIRA ticket triaging process resulting in $400K savings to the organization* Extracted the ticket information and applied NLP techniques to get the ticket representations* Applied machine learning modules on the text representations to predict the categorization and the assignee of the ticket

• 

  Blend

  Oct 2023 - now

  Analyst

  * In-depth data investigations, ensuring data integrity and identifying patterns using Python and SQL* Applying analytical techniques to understand customer purchasing patterns, product affinity, identifying opportunities for cross-selling and improving the overall product performance* Translating data insights into actionable recommendations for business improvement* Developing dashboards and reports to effectively communicate complex analytical findings to diverse stakeholders* Leveraging Customer Data Platforms (CDPs) and Machine Learning Techniques to extract maximum value out of data. Show less