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Karen Chan

Karen Chan

Citibank Customer Experience Associate

Followers of Karen Chan226 followers
location of Karen ChanCanada

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  • Timeline

  • About me

    Highly self-motivated Marketing Communication and Customer Service Professional

  • Education

    • ISCTE of Lisbon University

      -
      MBA Exchange Program

    • Calgary Immigrant Women's Association

      2023 - 2023

      Canadian workplace culture, customer relationship management, administration support, front desk agent, sales techniques, cash register, and MS Office.

    • Guangdong University of Foreign Studies

      -
      Master's degree IMBA

  • Experience

    • Citibank

      Sept 2010 - Oct 2014
      Citibank Customer Experience Associate

    • Lee Kum Kee Group

      Jan 2015 - Sept 2021
      Marketing Manager

    • Immigrant Services Calgary

      Oct 2023 - now
      Immigrant Services Calgary Client Care

  • Licenses & Certifications

    • CPR/AED/First Aid Certificate

      Lifesaving Society Canada
      Sept 2023

    • Frontline Customer Service Training

      Calgary Immigrant Women's Association
      Sept 2023

  • Volunteer Experience

    • Administrative Support

      Issued by Immigrant Services Calgary on Aug 2023
      Immigrant Services CalgaryAssociated with Karen Chan