Lantzy Kenny

Experience

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  Vox Telecom

  Mar 2005 - Dec 2009

  • Monitored and maintained Quintum Voip gateways which terminated on ACME SBC.• Protocol worked with include SIP and H323• Headed up ensuring all VoIP devices register on the SBC to secure internal network.• Lease with third party vendor and interconnect partners regarding faults and resolution of outstanding queries• Lease between Voice and Data departments regarding network performance, upgrades for voice traffic and network issues.• Ensure that faults are attended to timeously.• Support of LCR equipment including VOIP gateways both analogue and digital a• Technical inspection of sites for installation of VOIP, VPN solutions,• Maintance of VoIP/Data Back bone i.e. responsible for configuring new clients and removing clients who have cancelled. Ensuring the back bone is up to date.• Ensuring QoS for VoIP clients• High level after hour support for all solutions sold. Support included general ISP faults and queries.• Monitoring of networking components.• Measuring MOS across data links for VoIP.• Support of LCR equipment including VOIP gateways both analogue and digital and GSM gateways,• Technical inspection of sites for installation of VOIP, VPN solutions,• Maintance of VoIP/Data Back bone i.e. responsible for configuring new clients and removing clients who have cancelled. Ensuring the back bone is up to date.• Ensuring QoS for VoIP clients• High level after hour support for all solutions sold. Support included general ISP faults and queries.• Monitoring of networking components.• Measuring MOS across data links for VoIP. Show less • Configuration and support of LCR equipment including VOIP gateways both analogue and digital and GSM gateways,• Involved in implementing ADSL solutions and migrating entire ADSL client database over to new solution. Involved in coordinating migrations with Client, first tear provider and technicians.• After hour support for DSL and dialup clients. Support included general ISP faults and queries.• Installation, maintaince of LCR equipment including premicells, international dialers and VOIP gateways both analogue and digital,• Site inspection of sites for installation of VOIP solutions,• Provided all the necessary paper work of jobs completed and necessary procedures to follow to resolve clients quarries, Show less

  • Voice Engineer

    Mar 2008 - Dec 2009

  • Projects Installation Engineer

    Mar 2005 - Apr 2008
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  BCS Group (OneDotCom)

  Jan 2010 - May 2011

  Senior Engineer

  • Managing and maintaining MPLS network consisting of 7600 core routers.• Capacity planning to include future growth.• Managing BGP Peering• Project managed demo to the city of Johannesburg featuring newly layed fiber ring, video, voice and data.Configuring Cisco (CE) Routers, Fortigate firewall• Liasing with MTN in creating VPN’s on MTN’s MPLS network• Liaising with upstream providers to ensure network performance.• Creating and testing new products in existing infrastructure.• Assisting in pre sales network architecture and presentations to prospective clients. Show less

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  NIL Data Communications Ltd.

  Jun 2011 - Nov 2012

  Network Consulting Engineer

  • Contracted to Cisco as an IT Engineer• Outsourced to Vodacom as a NCE (Network Consulting Engineer)

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  Vodacom

  Jun 2011 - Aug 2012

  Network Consulting Engineer

  • Assist Vodacom in implementing, optimizing and troubleshooting network using Cisco best practices. • Platforms worked on include CRS1, 12K, 7600, 6500, 7K, 5K, and 2K• Liaised with Cisco TAC in resolving issues arising regarding the above mentioned router platform • Provided documentation on services tested on Cisco Software recommendation in the Lab to ensure business continuity upon upgrades.

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  Cisco Systems

  Jun 2011 - Aug 2012

  Network Consulting Engineer

  Outsourced to Vodacom.

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  StorTech

  Nov 2012 - Dec 2014

  • Day to day management of the technical team including the scheduling of tasks, resource allocation and escalations.• SLA management – Ensure clients technical and business requirements are completely understood in aligning services to meet SLA’s• Project management - ensure that projects are completed within time & budget constraints.• Performance management of the technical team• Manage team training, development and morale.• SDM interaction and feedback• Customer interaction and feedback.• Customer Satisfaction Co-ordination and stakeholder management Show less

  • Operations Manager

    Nov 2012 - Dec 2014

  • Cisco Specialist | Solutions Architect | Pre-Sales

    Nov 2012 - Aug 2014
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  NIL Ltd.

  Jan 2015 - Jun 2017

  Cloud Services Engineer

  Working with the highly talented NIL Global Engineering team on Cisco, EMC and Vmware based technologies and projects.Supporting the NIL Global Managed Services department on services i.e IaaS, Cloud Services, Managed Voice and Video as well as Cloud Provisioning and Development.Also involved in Pre-sales Network Architecture and documentation [Scope of Work (SOW) , High Level Design (HLD), Low Level Design (LLD), Network Implementation Plan (NIP), Network Ready For Use (NRFU)] of the Cisco based services.Also a Certified Cisco Systems Instructor assisting with Course Development. Show less

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  Reflex Solutions

  Mar 2018 - Jul 2021

  • Senior Network Technical Manager

    Jun 2017 - Jul 2021

  • Business Unit Manager

    Mar 2018 - Jun 2021
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  Itec South Africa

  Jul 2021 - Jul 2024

  Head of Technical

  Head of Technical is the highest technology management position within the company and leads the technology strategy and technical departments, supported by the Resolution Centre Manager, Services Manager, Operations Manager, Technical Manager and Network Manager.As the Head of Technical I am responsible for making key decisions for technical matters related to company strategy, cost and quality of hardware and software platforms. Included in this role is guidance for all members of the team pertaining to design, implementation and integration. Show less

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  Reflex Solutions

  Aug 2024 - now

  Technical Product Manager - Advance Networking