Mona GadElHaq

Experience

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  The Golden Stock Company

  Aug 2009 - Sept 2009

  Trainee

  Stock Market Training

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  Vodafone International Services (VIS)

  Jul 2010 - Oct 2010

  Technical Support Agent in Vodafone UK

  Answering customers' inquiries about any technical issues and providing them with the solutions to any problems they face.

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  The German University in Cairo

  Feb 2011 - Aug 2015

  Senior Teaching Assistant

  Responsibilities include:1- Applying the course material through practical experience in the tutorials.2- Grading presentations,projects,research papers, assignments, quizzes, and exams.3- Assisting students in writing their seminar and bachelor thesis.4-Assisting students in writing book review as part of their seminar courseCourses taught include:1-Technology Strategy2-Product and Process Innovation3-Research Methodology4-Introduction to Management5-Introduction to Human Resource Management6-Seminar7-Bachelor Thesis Show less

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  ActionCOACH Middle East

  Aug 2014 - May 2015

  Entrepreneurship Trainer

  Delivering entrepreneurship training for students in technical schools to help them start their own business.

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  Save the Children International

  Jul 2015 - Aug 2015

  Quantitative Research Consultant

  Needs assessment on Libyan Refugees in Egypt

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  Brainquil

  Sept 2015 - Dec 2016

  Connecting Brain- R&D Manager

  Responsibilities:-Creating and managing post workshop engagement for learners-Monitoring and managing post workshop engagement through direct contact with learners and through click and open rates.-Creating and managing pre and post learning assessments for learners-Redesigning current training programs-Creating new training programs-Maintain quality assurance of training delivery-Developing corporate learning journeys -Designing and developing internal newsletters Projects:-Developing Trainer Competency Model-Developing Trainer Selection process-Developing Vodafone Employability Program for Senior college students-Knowledge assessments for learners-Level 3 assessments for learners-360 assessments for learners-Internal NPS assessments for employees-Creating internal processes interdependencies Show less

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  Impact for Learning and Development

  Feb 2017 - Aug 2017

  Learning Design and Development Consultant

  -Off-Shelf & Customized Training Curricula Design & Development: Design anddevelop training courses full kits, including: Course Outline, Course Presentations, Course Activities, Course Manuals: Trainer Manual, Participants Manual, Activities Manual-Training Solutions Design & Development: Conduct Training Needs Analysis withclients, Design and develop customized training solutions/proposals, Manage, lead, and execute thecustomization process.-Impact Trainers Database Management: Manage Impact’s Trainers’ Database growth as per needs,Trainers’ selection for each assignment, Materials handover process management-Market research for latest learning and development trends and potential affiliations.-Training Delivery (External) Show less

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  Bbusinesss - Learning and development solutions

  Aug 2017 - Dec 2018

  Design and Development Team Leadership: Design and Development performance management, ensure smooth operation on programs’ planner and projects, deliver on-time technical proposals and training materials to trainers, and consistently maintain coherent team and motivated members Analyzing latest market trends: Looking for latest learning methodologies, attending conferences, and analyzing market trends to set new strategies for the company accordingly. Analyzing Training Needs: Communicate with the Business Development team to acquire a commonunderstanding of the training needs of the clients, support the Business Development team in technical calls or technical meetings to extract training needs from the clients Manage Proposals Design & Development Manage Materials Design & Development Manage Strategic accounts from the technical side Training Delivery (internal and external); Egypt, UAE, and Oman One on one and group coaching (internal and external); Egypt, UAE, and Oman Show less

  • Training And Development Consultant

    Aug 2018 - Dec 2018

  • Design and Development Manager

    Aug 2017 - Aug 2018
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  Terre des hommes foundation

  Aug 2018 - Nov 2018

  Research Consultant

  Desk review on unaccompanied child migrants and refugees in Egypt, Jordan, and Lebanon

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  Hilton Hurghada Plaza

  Jul 2019 - Dec 2023

  • Revenue and Ecommerce Multiskilling

    May 2022 - Dec 2023

  • Head of Learning and Development

    Jul 2019 - Dec 2023
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  Old Palace Resort

  Dec 2023 - now

  Revenue and Ecommerce manager