Amber Nelson

Experience

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  Office of the Attorney General for the District of Columbia

  May 2013 - Aug 2015

  Customer Service Specialist
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  St. Charles Children Learning Center

  Jan 2016 - Aug 2017

  Lead Preschool Teacher

  • Established and maintained a classroom environment that effectively facilitates physical, social/emotional, and intellectual development.• Completed necessary paperwork, such as attendance records, general reports, and daily logs.• Directed preschool activities and provided day care instruction.• Interviewed and recommended new teaching and service staff hires.• Informed parents of facility enrollment procedures policies and activities.

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  SUPERIOR CARING HANDS, LLC

  Nov 2018 - Jun 2021

  Talent Acquisition Specialist

  • Responded to general inquiries regarding employment opportunities, employment verifications and College programs and policies.• Maintained the integrity and confidentiality of Human Resource files and records.• Led the HR department with the design and implementation of placement structures.• Monitored and updated employee files, employee directory, and policy/ procedures.• Conducted new hire employee orientation to foster positive attitude toward organizational objectives.• Coordinated full-cycle recruitment efforts including posting jobs, screening resumes, and coordinating interviews.• Assisted with organizing open house, open enrollment, internal professional development sessions, recruiting fairs and school events, as needed.• Created official internal documents such as offer letters, appointment letters, salary adjustments, updates to the employee handbook, leave of absences, and warning/termination letters.• Conducted reference checks and verified employment.• Conducted new hire orientation and ensures positive onboarding experience.• Handled employee relations issues related to harassment and discrimination claims. Show less

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  Distinctive Resume Services

  Jun 2021 - now

  Independent Entrepreneur

  • Analyze and revise resumes.• Write cover letters.

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  Melwood

  Jun 2021 - Nov 2022

  Human Resources Coordinator

  • Conducted background checks, and employee eligibility verification. • Recruited, interviewed, and facilitated the hiring of qualified job applicants for open positions. • Managed and developed termination reports for employees. • Coordinated open enrollments, changes, and training for employee benefits programs. • Worked with Senior Accounting manager to assist with the reconciliation of the organization’s bi-weekly payroll. • Conducted exit interviews, analyzed data, and made recommendations for corrective action and continuous improvement to the management team.• Posted and edited jobs in UKG/Kornos.• Created and sent job offer letters to candidates.• Implemented new hire orientation and employee recognition program. • Oversaw assigned government contracts, such as NASA, Dept. of Justice, Navy Yard, Naval Academy, FDA, GSA, and Kennedy Center. • Completed onboarding for new hires by e- verifying their I-9 documents.• Worked with VP, Chief of Contract Services, and Project Managers to ensure all contract service positions are posted and managed by the Talent Acquisition Team.• Partnered with employees and management to communicate various human resource policies, procedures, standards, and government regulations.• Represented the company regarding any unemployment claims.• Maintained working relationships with union officials and adheres to terms of the labor contract by monitoring the day-to-day implementation of policies concerning wages, hours, and working conditions.• Represented management in investigating, answering, and settling grievances by arranging and scheduling hearings between union personnel, supervisor, and the management team.• Maintained compliance with federal, state, and local employment laws and regulations and recommended best practices; reviews policies and procedures to maintain compliance. Show less

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  CMT SERVICES, Inc.

  Apr 2023 - Dec 2023

  Talent Acquisition Project Coordinator

  • Partnered with hiring managers to identify current and future personnel needs.• Prepared and sent new hire employee packages.• Advised division recruiters and hiring managers on interviewing and evaluation method. • Scheduled weekly staff meetings using Microsoft Teams.• Developed a standard operating procedure (SOP) to reduce errors, and increase efficiencies, and profitability. • Edited and formatted resumes for proposal reviews.• Interfaces with technical writers and subject matter experts (SME) in managing information.• Pre-screened candidates and conducted virtual and on-site interviews.• Created and sent quotes to the appropriate departments for purchase orders. • Reviewed employee timecards to ensure correct coding, work hours, and overtime.• Completed, processed, and submitted payroll on a bi-weekly basis.• Communicated with employees and manager on timesheet accuracy.• Cross trained HR personnels on how to process payroll. • Created reports on hiring process and other recruiting metrics.• Maintained accurate HR records and updated the HRIS system. • Stayed in compliance with Federal, State, and Local employment laws and regulations.• Handled all administrative tasks for onboarding, new-hire orientations, and other HR items, including data entry in human resources information systems (HRIS) and audits for accuracy and compliance.• Managed Bamboo HR and other social media platforms. Show less

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  BEST Crowd Management

  Apr 2024 - now

  Human Resources Coordinator

  ▪️Manage all administrative human resource functions for the GardaWorld Security Services branch team.▪️Partner with Account Managers to drive talent processes in local market, such as: Succession Planning▪️Manage 1,700+ employee profile in WinTeam, such as making sure their personal information, direct deposit, pay rates are updated, as well as terminating employee when necessary. ▪️Complete corrective action plan (CAP) for Regional Human Resource Manager to review.▪️Engage with employees to answer any questions regarding pay, being scheduled to work, how to obtain their DC or MD license, and employe relations concerns.▪️Host hiring events in Maryland and DC regions.▪️Assist and Review DC and MD licenses applications to sent to DC and/or MD State police department.▪️Complete I-9 verifications through BrassRing.▪️Send offer letters to all candidates.▪️Administer employee benefits, such as paid time off, and flexible work times.▪️Manage HireRight and BrassRing for completion of candidates' background checks. ▪️Update and process employee information in ADP for wisely card.▪️Maintain employee records and documents in DynaFile such as performance reviews, medical documents and disciplinary actions forms.▪️Assist candidates with application processes by answering questions about application, performing background checks, providing I-9 forms and handling drug screening paperwork.▪️Provide guidance to supervisors regarding employee relations issues such as grievances or disciplinary action.Complete employment verifications when needed.▪️Conduct exit interviews with departing employees to identify areas needing improvement. Show less