Tamera Meredith

Experience

• 

  Chase

  Jan 2010 - Jan 2019

  Information owner and manager of change management processes. Implemented a systematic approach to developing, monitoring and socializing change across the control management organization. Acted as the subject matter expert in the suite of processes and tools supporting controlling, tracking and implementing changes. Facilitated implementation of key changes in a robust and and trackable manner while reducing operational and regulatory risk within a complex organization structure.• Created and completed data analysis of six change request monitoring reports to identify gaps and ensure compliance, which resulted in zero findings during a recent audit. • Implemented a robust, scalable change management pilot to be used across additional lines of business (up to five) to ensure risk mitigation, changes are vetted and all impacts are identified.• Completed life-cycle review of change requests for 150 + resources submitting more than 2,000 requests annually.• Authored all change management procedure documents, training documents and job aids and executed User training for 150 + resources. Show less Managed one of Oversight and Control Quality’s top initiatives to align and implement Critical Policy and Procedure standardization and simplification requirements across 16 lines of business/functions. • Led effective project meetings, clearly articulated expectations, drove project milestones and ensured accurate and timely delivery during all stages of the project while multiple functions were in varying stages of progress, completing project ahead of schedule by at least one month. • Initiated issue resolution as they surfaced and escalated where appropriate and provided weekly project status updates to the Operations stakeholders and Quality senior leadership team to ensure full transparency. • Partnered with leadership to develop regulatory compliance evaluation requirements as part of risk and controls to ensure regulatory compliance and mitigate risk. Show less

  • Process Manager II

    Jan 2017 - Jan 2019

  • Project Manager

    Jan 2014 - Jan 2017

  • Business Operations Manager

    Jan 2010 - Jan 2014