Shaina Herringer Kulp

Experience

• 

  Student flight centre

  Sept 2016 - Jun 2018

  Temporary Administrative Assistant

  My responsibilities in this role included:- Liaising with walk-in customers.- Recording queries from customers to agents.- Answering telephone calls.- General housekeeping.

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  University of the Western Cape

  Feb 2019 - Jan 2020

  Academic Tutor

  Industrial Psychology second year tutor. My responsibilities include: - Facilitating tutorials for second year industrial psychology students.- Marking of assignments and assessments.- Capturing of students marks on MS Excel.

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  FAIR CAPE DAIRIES

  Jan 2020 - Apr 2021

  Human Resources Intern

  As an HR Intern, I worked closely on a long-term project for the business. My responsibilities included:- Standardize, design and develop all SOPs within the manufacturing operation of the business. - Work with Subject Matter Experts (SMEs) to draft training material.- Chair project meetings with department heads and management. - Develop evaluation and monitoring tools for the project.Additional responsibilities of this role included:- Assisting the recruitment and selection process.- Facilitate soft-skill training.- Facilitate Induction.- Drafting Theoretical Assessments.- Maintaining skills matrices for the business.- Coordinating internal training.- Assisting the sourcing and loading of training content onto the company LMS (Moodle).- Ad-hoc administration duties. Show less

• 

  PEP

  Apr 2021 - now

  As an OD coordinator, some of my responsibilities include: • The development of company wide performance enhancement dashboard.• Part of project team aimed at creating a Personal Development curriculum for employees. • Involved in employee engagement.• Creating learning pathways for the employee development and career progression. • Developing E-Learning material across business units, such as personal development, leadership, cellular devices, financial services and system training. • Managing the company LMS.• Responsible for the learner adoption on company LMS. • Involved in the ongoing development of company onboarding and induction.• Implementing change communication.• Assisting teams in development sessions. Show less Some of the responsibilities in the role included:• Developed a blended approach to the Store Manager Curriculum, that was rolled out to over 2000 stores.• Design of product training courses online, including device training for the Cell business unit.• Design and development of an online course focused on interpersonal development.• Project lead in the growth of company LMS, focusing on UI, UX and adoption.• Responsible for creating custom learning pathways to cater for job roles and employee development.• Assisted in employee engagement project. • Development and maintenance of departmental intranet.• Assisted in modifying training modules for sales assistants. Show less As a Graduate Intern working within Training and Development, my responsibilities included:• Assisting the development of company Learning Management System.• Creating E-Learning course for Store Managers• Developing courses related to financial services.• Assistance in Employee Engagement project. • Development of Training Videos for stores.• Develop and maintain project plans, including storyboarding.• Collaboration with SMEs across business units. • Uphold quality standard of all online learning content. • Updating and maintaining published E-Learning courses.• Involved in the development and implementation of change management process.• Developing internal and external partnerships with stakeholders at all levels, across the business. Show less

  • E-learning Designer

    Oct 2024 - now

  • Organizational Development Coordinator

    May 2023 - Oct 2024

  • E-learning Assistant

    Mar 2022 - May 2023

  • Graduate Intern

    Apr 2021 - Mar 2022