Cynthia Kelly

Experience

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  Greenleaf Center

  Jan 1985 - Jan 1989

  Director, Medical Records

  Managed the Medical Record Department, Utilization Review Program, and the Quality Assurance Program for this facility beginning six months after their opening. Coordinated inpatient certification and re-certification with third party payors. Implemented concurrent record analysis to assure adequate documentation and record completion and facilitate better turnaround for reimbursement. Transitioned to word processing for transcription services. Designed floor plan and layout of new HIM offices. Setup and managed the HIM services when the skilled nursing facility opened. Assisted with the opening of the new psychiatric facility. Assisted corporate officers in the standardization of patient record forms. Participated in JCAHO inspections with favorable outcome. Show less

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  Washington Group International

  Oct 1999 - Feb 2007

  Medical Supervisor

  Managed all administrative functions of the facility. Health Information Management – Electronic Health Record setup, implementation, training, and ongoing troubleshooting and administration. Worked with staff and client on buy-in of the EHR. This included working with all of the stakeholders to evaluate the processes, workstation placement, privacy policies, security, regulatory compliance, ability to inspect and audit and the management of paper documents. Worked with the vendor to develop an electronic signature for the program, implemented a Document Imaging process, wrote HIM policies and procedures to meet the new processes, added numerous workstations, established an auditing position and process, wrote SQL queries and reports that enabled us to publish the record for inspection, and worked continuously with staff to refine the program setup, and write procedures for the more difficult processes. Acted as the Compliance/Privacy/Security officer for the facility. Used a team approach to develop and implement a Process Improvement Program (PIP) for the entire facility, role modeled facilitation of the PIP for the QA Nurse, assisted the Medical Director as Cost Account Manager using the Earned Value Management System. Facilitated quarterly government inspections of the facility including inspections from the Department of the Army Inspector General. Supervised reception, scheduling, credential verification, management of Chemical Personnel Reliability Program records, monitoring of medical surveillance, and employee/vendor screening for site access. Led an interdepartmental process improvement team for an extensive remodel of the facility. Served on a plant steering committee to develop and implement an employee led Environmental Process Improvement Team for which we were all nominated for the Washington Group International Lions Award. Achieved national certification as a Safety Trained Supervisor – General Industry. Show less

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  American Health Information Management Association

  Jan 2007 - Jan 2009

  PHR Practice Council member
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  Harrison Medical Center

  Jan 2007 - Jan 2008

  Interim Manager

  Interim management of Harrison Medical Center, a department with 62 union employees in a 300 bed facility. Able to reduce the unbilled AR from 21.5 million to 10 million in one month, help the department develop a gap analysis and prepare for implementation of Eclipses EHR, managed the customization and planning for new Escription transcription module with voice recognition. Resolved several personnel issues.

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  Care Commuications, Inc.

  Mar 2007 - May 2011

  Health Information Management Consultant

  Health Information Management (HIM) Consulting, Interim Management, HIM Operations Analysis, Master Patient Index Cleanup, Electronic Health Record Implementation and Project Management, Diagnostic Coding Validation Reviews, remote coding and Operations Analysis, Research, Cancer Registrar, Community Education Campaign Coordinator to educate consumers on use of personal health records, published in American Health Information Management Association Journal.

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  Powell Valley Hospital

  Jun 2008 - Sept 2008

  Interim Manager

  Interim management of small critical access facility HIM department. Completed operations analysis, assisted department employees in action planning and as a result redesigned several processes, outsourced transcription services, transitioned to paperless OP records, reduced unbilled AR by more than one half, and, managed destruction of old

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  Trios Health

  May 2011 - Jan 2017

  Health Information Management Director & Privacy Officer

  HIM Managment. Privacy Officer. Manage Coding, Transcription, Release of Information, Scanning, Record Analysis, Birth Certificates, Patient Portal, Use and upgrades of McKesson One Content the enterprise document repository, Physician Delinquency and suspension - 10% Delinquency Rate, Monitor discharge not final coded to keep within 3 days, Master Patient Index, Implemented sucessful Clinical Documentation Improvement program, provide physician documentation guidance, investigate all privacy incidents. Show less

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  Kittitas Valley Healthcare

  May 2017 - now

  HIM Director and Privacy Officer