Deep Enrich
Shaheen VS
2000 followers
Dubai, United Arab Emirates
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About me
Customer Success Manager @ New Relic, Inc. | Ex-Dell Technologies Datacenter solutions | B2B SaaS | Account Management | Driving Customer Success and Retention with Technical Expertise
Education
CMR Institute Of Technology
2014 - 2018Bachelor of Engineering Telecommunications Engineering
Experience
Dell Technologies
Aug 2018 - Dec 2021Systems Engineer (Customer Experience Engineer)
Feb 2021 - Dec 2021Sales Engineer Analyst
Feb 2019 - Feb 2021Associate Sales Engineer Analyst
Aug 2018 - Feb 2019
New Relic
Jan 2022 - Mar 2024Customer Success ManagerNew Relic was my client when I worked through an offshoring partner called India Seed Ventures.
Licenses & Certifications
Associate - Converged Systems and Hybrid Cloud Version 2.0 (DCA)
Dell EMCAug 2020PowerStore Qualification Assessment
Dell EMCAug 2020Unity USPEED Performance Guru Qualification
Dell EMCSept 2018VMAX SPEED qualification exam
Dell EMCSept 2018
Associate - Information Storage and Management Version 3.0 (DCA-ISM)
Dell TechnologiesSept 2018Specialist - Cloud Architect, Cloud Infrastructure Version 3.0
Dell TechnologiesNov 2021Specialist - Technology Architect, Midrange Storage Solutions Version 1.0 (DCS-TA)
Dell TechnologiesApr 2019
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