Marissa (Daher) Witkowski

Experience

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  Windward Trading Company

  May 2008 - Aug 2011

  Receptionist

  Provided general administrative support including: -answering telephones -greeting guests and clients -data entry -filing -mass promotional mailings

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  University of Florida

  Nov 2011 - May 2014

  Principles of Management:-Administered exams for over 300 students-Mentored students on course material, projects, and lectures-Developed action plans for struggling students-Hosted weekly office hours and graded all coursework -Surveyed over 2000 applicants/employers on interview preparedness/experience and the affect it has on the outcome of an interview-Piloted study and analyzed respondent data on employee traits and training-Co-authored manuscripts for Encyclopedia entries -Trained and coached about 5 new research assistants every semester-Utilized role-play techniques by acting as a confederate in various risk perception studies-Directed and debriefed participants through psychological threat management studies-Evaluated and presented each study’s findings -Screened potential research participants-Organized client food records and assessment visits-Complied and distributed questionnaires for weight management study-Delegated and completed all phone call reminders

  • Teaching Assistant for the UF Department of Management I Warrington College of Business

    Aug 2013 - May 2014

  • Research Assistant for Human Resources Research Center with Dr. Mo Wang

    Jan 2012 - May 2014

  • Lab Organizer for Dr. Shepperd's Social Psychology Lab

    Jan 2011 - May 2013

  • Research Associate for UF Rural LITE Weight Research

    Nov 2011 - May 2012
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  Bath and Body Works

  May 2012 - Jan 2015

  Sales Associate

  -Promoted quality customer service-Exceeded daily, weekly, and monthly sales targets-Communicated effectively with sales team-Handled customer inquiries and checkout-Operated new theme floor sets and inventory

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  Truly Accomplished

  Aug 2014 - May 2015

  Program Consultant

  -Recruited and selected company clients-Implemented the creation/deployment of the motivational program’s accomplishment system-Created layout and design for the True Print 12 week goal planner

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  University of Central Florida

  Aug 2014 - May 2016

  Research Assistant for Dr. Fritzsche's Workplace Health and Wellness Lab

  -Developed presentation ideas to provide training on work-life balance/organization wellness programs-Evaluated surveys and data to ensure psychometric accuracy-Assisted with research and departmental developments-Provided insight/support for undergraduate students' theses and PhD candidates' surveys:When People Working in an Office Don’t Want to Work-out: An Exploration of Corporate Fitness Benefit Use and Correlates

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  Manpower

  Mar 2015 - Mar 2015

  Staffing Department Extern

  Observed and contributed hands-on to the entire staffing function including: -recruiting -pre-screening applicants -interviews -onboarding talent -orientations -client visits

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  Columbia Leadership Group

  Apr 2015 - Nov 2015

  Junior Consultant

  -Appointed as Project Manager overseeing 5 executive coaches for a leadership development program for 21 senior-level leaders in a multinational pharmaceutical company-Researched articles, journals and books for client proposals and design of solutions (e.g. workshops, assessments)-Interviewing clients for needs analysis and analyzing interview transcripts-Authored proposals, training brochures, blueprints, blogs, reports and slide decks for clients-Developed relationships and partnerships among professional organizations, universities, and clientele-Maintained and updated the website/directory listings-Managed and updated company's marketing strategy and outreach Show less

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  Walt Disney World

  Dec 2015 - Jun 2016

  Learning and Development Professional Intern, Client Services

  -Supported the design and delivery of learning and development solutions and offerings for over 5,000 salaried leaders within Walt Disney World, Disneyland Resort, and Shanghai Disney Resort-Project manager for multiple, concurrent programs, e.g. Shanghai Disney Resort Onboarding Center, FOS Leadership Academy, WDW Encompass, and Disney Cruise Line Learning Opportunities-Collaborated with team members, training managers and HRBPs in the development and coordination of learning itineraries for 5 major client groups within Walt Disney Parks & Resorts-Managed agenda/deliverables for weekly work sessions: Client Services Team Meeting, Shanghai Disney Resorts Process Meeting, and Disneyland Paris Client Services-Participated in benchmarking activities to identify creative ways to train a diverse Cast base of 5,000 salaried leaders-Designed best in class tools and resources to deliver learning & development in a global environment, in hospitality and other professional services-Provided graphic design, editing and proofreading support to presentations and training materials Show less

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  Deloitte

  Jul 2016 - Mar 2018

  Training Developer - Human Capital Consultant

  -Designed and developed over 20 web-based trainings for company-wide technology adoptionimplementations using both waterfall and agile methodologies-Produced classroom training (ILTs) content and materials to ensure transfer and integration of adult learning-Managed subject matter expert (SME) sessions with clients to verify the accuracy of the learningcurriculum and course content-Contributed in meetings with internal teams and clients to confirm that all deliverables were on track for completion and aligned with the client’s expectations/end goals-Participated in over 100 training hours specific to the training/learning & development industry-Studied learning theories, models, and methodologies to incorporate into our learning solutions that drove improved performance and results for client projects-Led 2 firm-wide initiatives and supported 4 others, affecting over 1,500 practitioners-Facilitated workshops and professional development events for the Human Capital service line Show less

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  The Home Depot

  Apr 2018 - Jul 2024

  -Created content for two live leadership development broadcasts featuring the CEO and other Executive Vice Presidents with an audience size of over 9,000 managers and above-Condensed live broadcasts into one-hour recorded versions for the managers to then cascade down to their teams reaching over 40,000 associates-Collaborated with subject matter experts (internal/external), peers, and other various business partners to determine the scope, requirements, timeline, and budget for learning programs-Converted instructor-led courses into interactive eLearnings that included videos, reflection questions, practice scenarios, and assessments-Produced video scripts and other media elements to supplement enterprise-wide leadership development programs-Directed and supervised video shoots with associates, senior leadership, producers, and media crew-Acted as an onboarding coach for new team members joining our design and development team-Assisted the senior learning strategy managers in creating relevant and effective learning solution proposals for our clients Show less

  • Manager, Learning Execution supporting Pro and Outside Sales

    Feb 2023 - Jul 2024

  • Manager, Learning Design - Pro

    Apr 2022 - Feb 2023

  • Manager, Learning Design - Enterprise Leadership

    Aug 2020 - Apr 2022

  • Senior Instructional Designer - Enterprise Leadership

    Aug 2019 - Jul 2020

  • Instructional Designer - Enterprise Leadership

    Apr 2018 - Aug 2019
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  Boston Consulting Group (BCG)

  Jul 2024 - now

  NAMR Operations Learning & Development Senior Manager