Sam H.

Experience

• 

  Industrial Metal Enterprises LLC

  Mar 2012 - Jan 2022

  Coordinate with internal resources and/or third parties/vendors for the correct execution of projects, ensuring all projects are delivered on-time, within scope and within budget.Provide on-site leadership for projects by building and motivating team members to meet project goals, adhering to their responsibilities and project milestones while minimizing risk throughout the project.Full project life cycle ownership: successful project delivery will include full implementation from initiation to deployment for one major or several minor initiatives simultaneously.Develop a detailed project plan to monitor and track progress. Manage changes to the project plan, scope, scheduling and cost using appropriate verification techniques, and helped implement better production methods. Created numerous Standard Operating Procedures for numerous areas in the business.Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility, ensuring resource allocation and availability. Develop and utilize spreadsheets, diagrams and process maps to document departmental needs.Manage the relationship with the client and all stakeholders while reporting to management and escalating as needed. Develop comprehensive project plans to be shared with clients as well as other staff members. Show less Administer and maintain the IT infrastructure (which consisted of 40+ clients, networking equipment, VoiP phone system, Windows servers, numerous brands of PC’s, software programs including Office, QuickBooks administration and POS retail equipment with full Inventory Management program) in a medium size business. Managed IT strategic planning, budgeting and policies for the entire business. Provide guidance, support and participate as needed for all major projects involving IT as well as forecast any future needs for vendors, hardware, software, or personnel. Direct and coordinate the activities of the IT departments.Google Admin (Business Suite, Domains, Mail, Security, Adwords, etc)Setup, Installation, and Configuration of New Systems and EquipmentCreated, Implemented and Maintained IT Documentation (Business Continuity SOP’s, Backup Plan, DR plan, etc)Hardware/Software Troubleshooting and Maintenance - Maintained the physical IT environment including all PC’s, networking equipment, ethernet cabling and cord management. Manage quick and accurate problem resolution and act as liaison between system users and software providerBroad IT experience, from PC’s, printers, servers, network infrastructure and wireless network, various OS’s. 5-8 years experience managing an IT department and over 20+ yrs in the computer industry. Show less

  • Project Manager

    Jun 2015 - Jan 2022

  • IT Management

    Jun 2014 - Jan 2022

  • IT Systems and Network Management

    Mar 2012 - Jun 2014
• 

  Sovereign Services Idaho

  Jan 2022 - now

  Business Owner