David Watson

David Watson

Human Resources Officer

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location of David WatsonDubai, Dubai, United Arab Emirates

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  • Timeline

  • About me

    Multi-Outlet Manager at Emirates Palace - Mandarin Oriental

  • Education

    • Southern regional college

      2009 - 2011
      NVQ level 3 diploma- Business administration Business Administration and Management, General NVQ- diploma
    • Newbridge college

      2004 - 2009
      High School Diploma GCSE
  • Experience

    • Concerting

      Mar 2013 - Jan 2014
      Human Resources Officer

      Working proactively with businesses in people development, performance management, retention, and succession planning and employee satisfaction to ensure success of business initiatives. Identifying staffing and recruiting needs; develop and execute best practices for hiring and talent management. Maintain knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law; applying this knowledge to communicate changes in policy, practice, and resources to upper management. Administering the compensation, benefits, leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development. Show less

    • The wine company

      Jan 2014 - Apr 2015
      Bar/ Event Manager
    • Emirates

      Apr 2015 - Jun 2020
      Cabin Crew

      - Premium cabin attendant, delivering the highest quality of customer service to our customers.- Being a brand ambassador for the prestigious airline has given me excellent professional working ethic.- Proven time management skills to ensure tasks are completed confidently and effectively, as an individual or as part of a team.- High levels of conflict resolution and communication skills within the cosmopolitan brand.- The skills I have gained from my current job role are highly transferable to many other industries and businesses across the world.- GCAA & safety trained and medical management training. Show less

    • Snowbell & Bronze Restaurant Management

      Aug 2020 - Jun 2021
      Outlet Manager

      -Managing full operations for pre-opening restaurant.-Recruiting staff for 4 outlets and developing training plans.-Working along side chef's, creating new items for menus. -Managing day-to-day operational relationships with marketing, commercial, recruitment and Procurement, resulting in operational success to our customers.

    • Takumi Bakery & Cafe

      Jun 2021 - Sept 2022
      Branch Manager

      Operation’s• Organizing staff’s rosters, salaries, accounts and invoices. • Planning and overseeing central kitchen orders FOH. • Guest experience focused• Led and direct team members on effective methods, operations and procedures, achieving high performances• Contributed in creating restaurant SOS's• Conducting monthly team meetings to discuss general KPI's as well as driving motivation• Develop effective marketing plans to increase sales and profits while managing costs.• Delivery platforms management • Managing a team of 24 FOH/BOH • Monitoring food and beverage cost • Forecasting sales and readjusting par levels where needed • Conducts bi-weekly manager meetings to discuss KPI's • P&L overview responsible• Conducts regular food safety and hygiene audits as well as brand audits • Planning and organizing private events (kiosks) Show less

    • Mandarin Oriental Hotel Group

      Sept 2022 - now

      Multi-Outlet Manager | Emirates Palace Mandarin OrientalOverseeing four restaurant concepts within Emirates Palace Mandarin Oriental. Responsible for optimizing guest experiences, driving revenue growth, and leading a team of 48 staff to serve 800–1,000 guests daily.Beyond daily operations, actively involved projects, including: • Launch of the newest cake shop within the residence, ensuring seamless execution from concept to opening. • Collaborating with project managers to develop strategic plans covering timelines, budgets, resource allocation. • Managing on-site project coordination, ensuring compliance with safety, quality, and regulatory standards. • Overseeing subcontractors and vendors to maintain excellence in service and execution. • Working on first Michelin Café at Emirates Palace, initiative that elevates the property’s culinary reputation.Passionate about delivering exceptional guest experiences, driving innovation in luxury hospitality, and leading high-impact projects that redefine industry standards. Show less

      • Multi-Outlet Manager

        Jan 2024 - now
      • Cake Shop Manager

        Sept 2022 - Jan 2024
  • Licenses & Certifications

    • How to Adapt Your Small Business in a Recession

      LinkedIn
      Mar 2022
      View certificate certificate
    • Move-Up leadership and develop Hotel Management

      Mandarin Oriental Hotel Group
      Jul 2023