Joseph Riccardi

Experience

• 

  Eastland Foods

  Jul 2008 - May 2015

  My responsibilities at this Intern position were too shadow and learn everything about the diced potato line in addition to learning about different things I would have to check in the factory. For example this included water samples, trailer temperatures, break times, building maintenance and all managerial roles that would be expected of me. I also learned how to run product yields on the diced potato line to ensure that the company was making the most profit it could while also selling a high quality product. Show less

  • Produce Supervisor

    May 2014 - May 2015

  • Produce Supervisor Intern

    Apr 2014 - May 2014

  • Sanitation/Production Worker

    Jul 2008 - Apr 2014
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  Ruggieri's Market

  Jan 2011 - Aug 2011

  Cashier

  Knowledgeable with numerous food and specialty codes. Responsible for accurate cash/charge draw at the end of the day. Excellent customer service for any requests. Stocked and cleaned register area.

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  Jazzman's Cafe & Bakery

  Sept 2011 - May 2013

  Barista

  Interact with a faculty, staff, students and community customers daily. Multitask with various specialty drink and distinct food preparation orders. Required to remember numerous drink recipes and move at a fast pace during high volume sales times.

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  Providence Diamond

  Oct 2014 - Dec 2014

  Internship

  I am working in the inventory department and learning about all the products. Also, I am learning how the entire inventory system works and how it functions on a daily basis.

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  Johnston Senior High School

  Mar 2015 - May 2015

  Head Coach Girls Track & Field

  Responsible for all the throwers of both the boys and girls. Teach the athlete's the proper technique and form. While, also teaching them about leadership and responsibility.

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  Enterprise

  Jun 2015 - Apr 2020

  Management of Customer Service and Operations• Mange the efforts of Branch employees in providing a high level of customer service, including management of rental counter, customer flow, and telephone service, as well as training by example. • Develop and maintain Branch operational plan• Use initiative, independent judgment, discretion, and decision-making skills to perform a variety of duties and solve problems. • Manage overall branch operations in absent of and/or request of the Branch Manager.Human Resource Management • Supervise, mentor, train, coach, evaluate and develop staff.• Provide continual feedback regarding employee performance; meet with personnel to monitor sales goals and overall performance. • Prepare effective and timely employee reviews and participate in the review process.• Administer and recommend disciplinary action, promotions, transfers and/or other personal actions. Sales and Marketing/Financial Performance• Develop, plan and actively participate in branch sales and marketing efforts to increase business.• Train, motivate and coach employees to increase branch sales by understanding, communicating, and using the 4-step sales process to promote and sell optional protection products, vehicle features and benefits, fuel options and additional equipment. • Manage branch receivables, including negotiating payment plans, collecting difficult accounts receivables, preparing write-offs for uncollectible accounts & recommending accounts to collections. • Supervise and train other employees regarding branch receivables.Fleet Management and Maintenance• Evaluate fleet mix and utilization.• Manage fleet for rentals.• Ensure adherence to deletion policy.• Ensure completion of daily unit reconciliation.• Mange vehicle preventative maintenances, manufactures’ recalls, breakdowns and accident damage. Show less • Set goals on a daily, weekly and monthly schedule to attain for all employees• Train and develop employees daily in the branch• Make sure customer service is top priority and a way of life• Market effetely and efficiently in branch area to hit grow goals• Time management is a key component to daily successes• Drive performance daily to reach highest expectations • Be a constant leader to all employees and lead by example • Able to manage tough situations properly and professionally Show less

  • Assistant Branch Manager

    May 2018 - Apr 2020

  • Managers Assistant

    May 2017 - May 2018

  • Branch Account Manager

    Oct 2015 - May 2018

  • Management Trainee

    Jun 2015 - May 2017
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  Delta Consulting Group Inc

  May 2020 - now

  Project Manager