James Popoff MA, LAC

Experience

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  Quality Care Network

  Aug 2013 - Dec 2013

  High Needs Case Manager

  I managed a case load of high needs/high cost clients who were enrolled in the Regional Behavioral Health Authorities children's network of mental health services.

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  Salt River Pima-Maricopa Indian Community

  Mar 2014 - Oct 2015

  Social Worker I/Clinical Intern

  I provided parenting support services to families who were involved in Salt River Pima-Maricopa Indian Communities social services department. I also provided clinical intervention and assessment direct services to Adult and Family Services and the Child Protective Services intervention team as part of my Master's internship. Clinical Intern from May 2015 - October 2015.

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  Youth Development Institute

  Jan 2015 - Jun 2015

  Clinical Intern

  I provided individual and group clinical support to the Journey program residential treatment team who provide services to adolescent males with sexual behavior problems and trauma. I actively participated in weekly group and individual supervision with the Journey clinical team. I completed assessments (MMPI and AASI) for various adolescent males’ ages 0-17 when requested by clinical team. I completed child and parent interviews when requested and provided crisis support and/or incident processing when needed at the request of client’s individual or group therapist. I assisted facilitation of Teen AA group. Show less

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  Teen Lifeline

  Dec 2015 - Feb 2017

  On-Call Crisis Hotline Supervisor

  I supervise a peer run crisis hotline dedicated to serving adolescents and young adults locally and nationally by providing therapeutic support to Peer Counselors during crisis calls in which I guide them during difficult situations, offer reminders, suggest various therapeutic interventions, trace phone calls, and request mobile team assistance. I also assist in training new peer counselors by providing education in certain crisis line subjects and basic counseling skills, observe role plays, provide role play feedback, and help process after role play. Show less

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  Youth and Families First

  Dec 2015 - Apr 2016

  Clinical Intern

  I provided individual, family, and group therapeutic services for contracted clients through the Administrative Offices of the Court (Probation), for the Regional Behavioral Health Authority (RHBA - Children’s Behavioral Health System), and for 1N10 (local youth LGBT agency).

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  Devereux Advanced Behavioral Health Arizona

  May 2016 - Apr 2018

  GSM & DBT Clinician

  I provide specific LGBTQ counseling and Dialectical Behavioral Therapy (DBT) in the form of individual and/or group therapy services to clients (ages 5-24 for LGBTQ) and 12-17 (for DBT), as well as family therapy, for the Outpatient program in Phoenix, AZ. As a Clinician I see clients in the office, school and/or home and work with child, adolescents, and young adults who have been given the diagnosis of Autism Spectrum Disorder, ADHD, Conduct Disorder, Mood Disorder, Anxiety disorder and who have experienced Physical Abuse, Sexual Abuse, and/or any other type of trauma. I utilize best practices like Safe Space and work from a Person-Centered model. I help facilitate CFT's, attend any meetings that my clients feel that I need to attend, provide crisis support when needed, and help clients find any other community resources that may help provide support or guidance. Show less

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  Solari, Inc.

  Apr 2018 - now

  Provide clinical support, coaching, training to a team of crisis specialists as well as, provide administrative support when needed and when requested. On top of clinical support, I also continue to act as a crisis specialist for community members, especially law enforcement and firefighters and medics. In addition to working as Crisis Specialist, I now mentor and train new hires, provide desk coverage when needed in Dispatch and at the Contact Center Supervisor Desk, and any additional requests/tasks that are assigned from the Contact Center Supervisor and the Clinical Supervisor. As a Crisis Specialist, I assess callers for substance abuse, psychosis, suicidal and homicidal ideations and use solution-focused techniques and active listening to develop safety plans and/or connect callers to community resources and crisis supports.

  • Manager, Contact Center Operations and Clinical Services

    Apr 2023 - now

  • Supervisor, Clinical Operations

    Jun 2020 - now

  • Contact Center Team Lead

    Apr 2019 - now

  • Crisis Specialist I

    Apr 2018 - now
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  Connections Health Solutions

  Aug 2020 - Oct 2020

  Crisis Therapist

  I complete Psychosocial Assessments, maintain the clinic record, including documentation of activities performed as part of the service delivery process. I gather signatures from patient regarding treatment, as necessary. I gather important information from the patient, their clinic, other providers, the petitioner, etc. in order to provide a more thorough assessment of what the patient’s immediate needs are for treatment and discharge. I develop and put in place an individualized person-centered Treatment Plan that is appropriate for brief intervention. I complete the signed Treatment Plan review with each patient and any other involved parties. I participate in regular case staffing with the involved Provider as new information is gathered to ensure the most clinically appropriate patient disposition. I work with medical providers, nurses, BHS, and peer supports to engage, monitor and communicate with the individual ensuring that safety is maintained while meeting the individual’s needs. Show less