Deep Enrich
Sokhna Sarr
Stagiaire en réseau et sécurité cisco
2000 followers
Paris, Île-de-France, France
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About me
Network & Security Technician || Technical Support || FCF
Education
Ecole superieure polytechnique de dakar
2019 - 2021Diplome superieure de technologie Computer Systems Networking and Telecommunications.webp)
Université Cheikh Anta Diop de Dakar (UCAD)
2023 - 2024Licence professionnelle Transmission des données et sécurité informatique
Experience
SESAM Informatics
Jul 2021 - Aug 2021Stagiaire en réseau et sécurité ciscoSESAM Informatics
Jun 2022 - Aug 2022Stagiaire en réseau et sécurité cisco
Africa Chips Sénégal
Sept 2023 - Jan 2024Assistante support informatiqueMaintenance d'ordinateurs portable et des imprimantes• Installation systemes et logiciels,• Maintenance et câblage réseaux,Téléphonie sur IP, etc
GROUPE SONATEL
May 2024 - Nov 2024Conseillére téléphonique et digital•Traiter les demandes clients B2B reçues sur nos front office et les clôturer dans les délais requis.•Conduire des entretiens téléphoniques avec les clients conformément à la charte discours Orange et aux procédures de traitement en vigueur.•Participer à l'amélioration continue de l'expérience client B2B.
Licenses & Certifications
Certificat en Informatique et Internet
FORCE-N SénégalMar 2023
Fortinet NSE 1
FortinetApr 2024
Languages
- anAnglais
- frFrançais
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