Ankush Tyagi

Experience

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  Hotel fortune landmak indore

  Nov 2013 - Feb 2014

  Banquet Server

  best expirence as a part time job during my study time

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  Ramada Udaipur Resort and Spa

  Mar 2014 - Aug 2014

  Industrial Trainee

  best tanning time working as a housekeeping GSA and front office associate during the training time period.

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  Effotel Hotel by Sayaji

  Sept 2014 - May 2015

  Housekeeping GSA

  WORKING AS HOUSEKEEPING GSA AND DESK CONTROLER. AND NOW LOOKING FOR NEW JOB AS SUPERVISORE.

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  Lemon Tree Hotels

  Jun 2015 - Jun 2018

  Front Office Executive

  Enjoying dynamic and sparkling job as Front office executive.

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  Effotel Hotel by Sayaji

  Jun 2018 - Dec 2019

  Senior Front Office Executive

  Make my guest and co-staff happy and company management proud 😊

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  Rosakue Hospitality

  Jan 2020 - Mar 2021

  Front office and sales Duty manager

  Responsible for resort operations and management of team. Taking care of room sales in MP. Working as Duty manager (HOD) front office and set-up all front office department. Property operation shut down due to COVID lockdown.

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  Jardin Hotels Indore

  Mar 2021 - Jun 2022

  Duty Manager (Pre-Opening)

  Duty Manager

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  Lemon Tree Hotels

  Jun 2022 - May 2024

  Assistant Front Office Manager
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  JüSTa Hotels & Resorts

  May 2024 - now

  Front Office Manager

  Managing Hotel operation as Front office Manager at jüSTa Sajjangarh Resort & Spa 5 Star Luxury Resort in Udaipur, Located in the heart of the City of lakes, set against the backdrop of the Aravalli hills,• Established front office department SOPs, room categories, and staff hiring protocols.• Managed OTA inventory and rates, ensuring optimal room occupancy.• Oversaw guest arrivals, departures, and group bookings to enhance service quality.• Maintaining lobby decor as per brand standards.• Check all VIP arrivals rooms and make sure to keep it ready as per brand standards with all guest preferences• Ensure smooth communication between guests and other departments (housekeeping, maintenance, etc.).• Handle reservations, cancellations, and no-shows.• Conduct performance reviews and provide feedback.• Address guest concerns, complaints, and special requests promptly and professionally.• Ensure high levels of guest satisfaction by providing excellent service and anticipating guest needs.• Assist with VIP guest services, upgrades, or special accommodations.• Conducted regular staff training to ensure professional guest service standards.• Maintaining follow-ups for corporate events, weddings, and similar group activities.• Ensure that all front desk operations adhere to budgetary constraints and profitability goals.• Address any emergency situations (e.g., overbookings, guest safety issues, or complaints) calmly and effectively. Show less