Justine Ang

Experience

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  COMSERV

  Jan 2017 - Dec 2018

  IT Support Technician

  Provide support to customer on site. (Madaya, STIDC, Sarawak Coal)Solve hardware and network issues related to Firewall, Switches, Internet etc.Stationed in Hornbill Skyways as their IT personnel. (provide onsite support and also improvement to their IT infrastructure)Excellent soft skills knowledge in building and handling business relationship with customersProposed disaster recovery plan as improvement to Client’s IT infrastructureAble to work on odd hours (Preventive Maintenance update for client site during “WannaCry” ransomware outbreak) Show less

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  SAINS

  Jan 2019 - Mar 2024

  • An experienced professional in network cybersecurity, I have collaborated with Level 1 and 2 technical support and software systems engineering to resolve complex network issues and prevent security breaches. I have a deep understanding of network security infrastructure devices such as FortiGate and Cisco Firewall, Web Application Firewall, Cloud Firewall, and Anti-DDoS systems. • My experience has prepared me to handle a wide range of security incidents and network threats, including malware attacks, phishing attempts, and denial-of-service attacks. I work closely with other teams to ensure that the organization's security posture is strong and resilient. • I have also developed and implemented security policies and procedures to promote best practices and prevent security incidents. My experience has taught me the importance of regular vulnerability assessments, penetration testing, and risk management to protect the organization's critical infrastructure and system resources.• M expertise in being a security engineer, combined with my effective communication and collaboration skills, prepares me to support organizations in achieving resilient and secure networks.• I was actively involved in the disaster recovery process in SAINS. The incident had caused extensive damage to the infrastructure and equipment which led to a disruption of critical IT services. The experience enabled me to develop critical thinking skills as well as a deep understanding of disaster recovery protocols. I am confident that I can effectively manage similar scenarios in the future and ensure business continuity for the organizations I work for. Show less • Demonstrated expertise in cybersecurity, including monitoring network traffic and analyzing system logs to identify potential threats.• Proficient in utilizing threat intelligence and signature analysis to recognize and mitigate security risks.• Skilled in using SIEM software, such as ArcSight, for effective security information and real-time data analysis.• Experienced with various IDS/IPS software to detect and prevent security breaches.• Committed to maintaining proactive cybersecurity measures to keep sensitive data and systems secure.• As a security analyst, I also worked varied shifts to ensure the safety of the organization. This required me to be vigilant at all times, report incidents promptly and follow security procedures accurately. I was able to manage my work-life balance and maintain optimal work quality. This demonstrated my strong work ethic, time management skills, and ability to work well in a team under challenging conditions. Show less

  • Cyber Security Engineer

    Aug 2021 - Mar 2024

  • Cyber Security Analyst

    Jan 2019 - Aug 2021
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  Sarawak Energy

  Feb 2024 - now

  Information Technology Executive